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Hinckley & Rugby Building Society: Savings reviews

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4.85
Based on 1,625 reviews, last reviewed 5th Mar 2026
43% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
12%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Extremely pleased. I was extremely pleased with help and advice given to me by your member of staff at Rugby [sorry did not catch her name],not only was she very helpful... Read more Reviewed on: 5th March 2026
Eleanor T's avatar
Eleanor T

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025
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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1625)

Review of the Hinckley & Rugby Building Society, Savings:

Friendly helpful staff

4
My application for a fixed rate bond was dealt with quickly and efficiently. There was an issue about ID but a phone call with friendly, helpful and knowledgeable staff sorted it out without any fuss. Reviewed on: 25th September 2019
H&R Member Feedback's avatar
H&R Member Feedback

Staff

5
Lovely friendly staff who are extremely and helpful Reviewed on: 18th May 2022
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H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 19th May 2022
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Hinckley & Rugby Building Society

Easy Renewal

4
Nice to be able to go to local branch and deal face to face Reviewed on: 15th May 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th May 2022
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Hinckley & Rugby Building Society

Lovely staff, very efficient service too.

5
I had been recommended to put my savings with HRBC and after doing some research decided to go ahead. I visited the branch and was given lots of information to take away and read and went back the next day to open an account. The lady that I saw was lovely, and dealt with my application quickly amd efficiently. Really glad I went in. Reviewed on: 13th May 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th May 2022
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Hinckley & Rugby Building Society

excellent service

5
excellent service from friendly.knowledgeable staff. Reviewed on: 11th May 2022
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H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th May 2022
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Hinckley & Rugby Building Society

Opening saving account

4
Lutterworth branch were very helpful and professional making it very quick and easy to open an account Reviewed on: 9th May 2022
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H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th May 2022
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Hinckley & Rugby Building Society

Great starter for Ten set up

5
Efficient and friendly - Jo at Lutterworth. Setting up the account was straightforward and I know that my grandchildren will enjoy visiting the branch. Reviewed on: 6th May 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th May 2022
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Hinckley & Rugby Building Society

Opening an account

5
Great comprehensive customer service. Very friendly and informative. Reviewed on: 5th May 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th May 2022
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Hinckley & Rugby Building Society

Easy, helpful, friendly

5
Excellent from the cashier lady. Reviewed on: 4th May 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th May 2022
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Hinckley & Rugby Building Society

Opened savings account

5
The lady who assisted me in opening the account was very friendly, helpful and explained everything in simple terms, guiding me through the process. Reviewed on: 3rd May 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th May 2022
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Hinckley & Rugby Building Society

openig of new accounts and inter account trnsfers

5
prompt attention at the lutterworth branch and thoughtful and professional personal service Reviewed on: 3rd May 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th May 2022
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Hinckley & Rugby Building Society

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