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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.85 (1625 reviews)

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4.85

Based on 1,625 reviews, last reviewed 5th Mar 2026

43% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

Extremely pleased. I was extremely pleased with help and advice given to me by your member of staff at Rugby [sorry did not catch her name],not only was she very helpful... Read more Reviewed on: 5th March 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1625)

Review of the Hinckley & Rugby Building Society, Savings:

Lady was lovely,

Lady was lovely, nothing too much trouble, listened to me and my brother rattling on , as mum had sadly died the year before, when I needed another account I had all the help I needed. Reviewed on: 20th October 2024

Reply from Hinckley & Rugby Building Society Hi Dawn, Thank you for taking the time to pass on your thoughts about the service you received from our team in Nuneaton, it’s good to hear you received all the help and time you required on your visit, I’m sure the team welcomed the opportunity to chat with you. We are also very sorry to hear about the loss of your mother. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 25th October 2024

Always friendly and helpful

Always a welcome, a friendly face and a friendly response plus which I am known by name as a customer, which is a testament in itself. Reviewed on: 15th December 2021

Reply from Hinckley & Rugby Building Society Thank you for your kind feedback. We know that our members love our branches and receiving your review has only confirmed that! We appreciate you taking the time to share your views. Response date: 16th December 2021

Very welcoming!

The staff couldn't have been more helpful, both on the 'phone and in branch. Nothing was any trouble; handled in a kid way. Reviewed on: 15th December 2021

Reply from Hinckley & Rugby Building Society Thank you for taking the time to provide your review. Our branch staff pride themselves on delivering an efficient and helpful experience to customers and will be pleased to know you were happy with the service you received. Response date: 16th December 2021

Great local service

I took our 18 month old into our local branch of H&R. The staff we very informative, helpful and our account was set up quickly. Reviewed on: 15th December 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. We’re so happy that you were pleased with the service you received in our branch. Our staff members always strive to be as helpful as possible and will be delighted to hear that you had such a positive experience. Response date: 16th December 2021

Good service

Great customer service. Nice friendly staff. Reviewed on: 14th December 2021

Reply from Hinckley & Rugby Building Society Thank you for your feedback. We will pass your message onto the team, who will be thrilled to know you had such a positive experience with us. Response date: 15th December 2021

Helpful

Very friendly and helpful would recommend to all friends and family to use the Coalvllle Reviewed on: 14th December 2021

Summary

Excellent service from the staff in your Rugby branch. Always polite and cheerful. Reviewed on: 13th December 2021

Products to suit your needs at your fingertip.

Knowledgeable team...Great product knowledge. Easy procedure to open account. Well done...lovely to have a local Building Sociery. South Wigston is very lucky. Reviewed on: 8th December 2021

Rugby Branch of Hinckley & Rugby Building Society

Very efficient and friendly service Reviewed on: 7th December 2021

Customer friendly.

I have found the staff at the Broughton Astley branch to be helpful and friendly. Both of these qualities count a lot in instilling confidence when using the banks services. Reviewed on: 30th November 2021

Amazing, seamless, efficient service

Thank you to from Sue & team @Coalville for an easy and efficient account opening service Reviewed on: 24th November 2021

Reply from Hinckley & Rugby Building Society Thank you for your wonderful feedback. We’re delighted to hear that you had such a positive experience with us and look forward to assisting you again. Response date: 25th November 2021

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