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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.85 (1627 reviews)

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4.85

Based on 1,627 reviews, last reviewed 12th Mar 2026

43% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

I had a lovely experience ! I had a lovely experience the people behind the counter were absolutely great and so kind!! especially the man who served us he was very helpful Reviewed on: 12th March 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1627)

Review of the Hinckley & Rugby Building Society, Savings:

Lady was lovely,

Lady was lovely, nothing too much trouble, listened to me and my brother rattling on , as mum had sadly died the year before, when I needed another account I had all the help I needed. Reviewed on: 20th October 2024

Reply from Hinckley & Rugby Building Society Hi Dawn, Thank you for taking the time to pass on your thoughts about the service you received from our team in Nuneaton, it’s good to hear you received all the help and time you required on your visit, I’m sure the team welcomed the opportunity to chat with you. We are also very sorry to hear about the loss of your mother. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 25th October 2024

Excellent

Courteous , professional and efficient. Reviewed on: 28th July 2020

Investing where the rates are best

The staff are very helpful and patient making you not feel under pressure. Reviewed on: 24th July 2020

Opening a new savings account

As with previous experience branch staff were very helpful and extremely efficient in setting up new savings bond and promptly returning passbooks Reviewed on: 22nd July 2020

Excellent Service

Very fast and efficient service Reviewed on: 15th July 2020

Always so customer focused

Once again it has been an excellent service with our application. I especially like that they let you know when your paperwork is with them, and how long processes take. It has been a reminder of how things should be done, when dealing with H&R Reviewed on: 15th July 2020

Branch experience

Staff new about products and provided friendly nformation Reviewed on: 8th July 2020

Efficient in trying times

Opening a new account was handled promptly and efficiently by pleasant staff with clear information. Reviewed on: 7th July 2020

Straight forward set up

After trying to open an account with a previous building society for a child in our care. The experience we had was straight forward and in complicated with simple to follow requests. Reviewed on: 1st July 2020

Usual excellent service

People knowledgeable and efficient. Always friendly yet professional. New account opened on the day requested and all paperwork promptly dealt with. Reviewed on: 22nd June 2020

All the answers to all my question

I would recommend this building society to my friends Reviewed on: 18th June 2020

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