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Hinckley & Rugby Building Society: Savings reviews

4.85
Based on 1,630 reviews, last reviewed 13th Mar 2026
42% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
12%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I always have the best experience coming the Rugby B... I always have the best experience coming the Rugby Branch. All the staff are so friendly and so helpful every time always answers my questions and hel... Read more Reviewed on: 13th March 2026
Hannah J's avatar
Hannah J

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025
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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1630)

Review of the Hinckley & Rugby Building Society, Savings:

Friendly helpful staff

4
My application for a fixed rate bond was dealt with quickly and efficiently. There was an issue about ID but a phone call with friendly, helpful and knowledgeable staff sorted it out without any fuss. Reviewed on: 25th September 2019

A personal approach

4
Friendly and helpful staff make transactions with HRBS a pleasure Reviewed on: 28th January 2020

Perfect account

5
I wanted a basic account, one where money goes in, but not so easy to withdraw. (No plastic visa card). And good old fashioned customer service. Reviewed on: 28th January 2020

Likely

4
Very helpful in the branch office Reviewed on: 27th January 2020

Friendly Building Society

4
Staff are friendly and not pushy. Would like a bit more % Savings, but cannot get anywhere with today’s poor returns! Would recommend this Building Society. Reviewed on: 25th January 2020

Good

5
Good clear advise and prompt service Reviewed on: 24th January 2020

Good service

5
The staff are friendly and very helpful. Reviewed on: 22nd January 2020

Personal touch a real credit

5
It makes such a change to be offered a personal touch in banking these days. Very helpful staff who want to help and get the right product for you. Reviewed on: 22nd January 2020

Customer service

5
Always quick, friendly and helpful service. Reviewed on: 20th January 2020

Excellent service after the red tape

4
I went for a postal 1 year fixed rate bond (1.4%) which is competitive. The application was straightforward though red tape concerning money laundering held me up for a couple of days. As the cash came directly from my High Street bank account I thought the precautions irksome. Thereafter all went quickly and smoothly with text messages keeping me informed at all times. Very good service. Recommended. Reviewed on: 20th January 2020

Very professional and friendly staff

5
Cannot fault the staff at Hinckley. First rate service throughout Reviewed on: 20th January 2020

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