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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.85 (1630 reviews)

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4.85

Based on 1,630 reviews, last reviewed 13th Mar 2026

42% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

I always have the best experience coming the Rugby B... I always have the best experience coming the Rugby Branch. All the staff are so friendly and so helpful every time always answers my questions and hel... Read more Reviewed on: 13th March 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1630)

Review of the Hinckley & Rugby Building Society, Savings:

Lady was lovely,

Lady was lovely, nothing too much trouble, listened to me and my brother rattling on , as mum had sadly died the year before, when I needed another account I had all the help I needed. Reviewed on: 20th October 2024

Reply from Hinckley & Rugby Building Society Hi Dawn, Thank you for taking the time to pass on your thoughts about the service you received from our team in Nuneaton, it’s good to hear you received all the help and time you required on your visit, I’m sure the team welcomed the opportunity to chat with you. We are also very sorry to hear about the loss of your mother. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 25th October 2024

Easy

Easy to open a savings account and great service from store staff. Reviewed on: 10th November 2019

Friendly and efficient

Opened a 120 day account, Laura was very efficient and knowledgeable. I was new to Hinckley and Rugby therefore had to provide ID but we got through it and my account was up and running by the time I left the building. Book arrived the following day in the post. Reviewed on: 8th November 2019

Great

The lady was very helpful and friendly. She gave us all the products available. Reviewed on: 5th November 2019

First Class

I love the Rugby Branch of H & R. The lady Who looks after me is great she operates from the till position on the right as you enter the front door. Unhappily being a little older I can't remember her name at this moment - apologies to her. The rates offered be HRBS are always - in my experience - better than other institutions. Reviewed on: 30th October 2019

Advice from staff member

Excellent customer service the staff member explained that the interest I was receiving on a large amount in my account was not very good and recommended I put it into a higher interest account Reviewed on: 30th October 2019

Service was excellent.

The man I spoke to was very helpful and the account opening process was quick and efficient. Reviewed on: 28th October 2019

Good experiences

Friendly staff who gave me a comprehensive explanation of the savings options provided. Reviewed on: 28th October 2019

Savings

Very good service ,very helpful staff everything was very well explained Reviewed on: 28th October 2019

Quick and easy process.

Went into my local branch to swap my account to a different one. Was greeted in a pleasant manner and was treated as an individual. The lady serving me looked after my needs very well, and explained things in a manner that I understood. Thank you so much. Reviewed on: 25th October 2019

As expected after being life long member

Excellent as expected from life long member Reviewed on: 25th October 2019

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