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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.85 (1624 reviews)

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4.85

Based on 1,624 reviews, last reviewed 5th Mar 2026

37% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

Highly recommended I have always received good service from HRBS and find them helpful and efficient. Reviewed on: 5th March 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1624)

Review of the Hinckley & Rugby Building Society, Savings:

Friendly helpful staff

My application for a fixed rate bond was dealt with quickly and efficiently. There was an issue about ID but a phone call with friendly, helpful and knowledgeable staff sorted it out without any fuss. Reviewed on: 25th September 2019

good

everything ran smoothly when opening the account but a reply envelope should be supplied Reviewed on: 31st May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th June 2023

Excellent service. Book arriving tomorrow

Service was excellent and efficient. Also a lot of high interest online savings accounts only switch to a lower interest after 1 year so I opted for the 60 rainy day saver with Hinckley and Rugby Reviewed on: 30th May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 31st May 2023

Telephone and Postal Service

Called to discuss my requirements documents sent promptly, completed by myself, returned and new passbook and cheque received by me within a couple of days. First class excellent service. Reviewed on: 22nd May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 24th May 2023

First Class Service

The manager at Broughton Astley branch took the time to explain the savings plan I was starting Reviewed on: 20th May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 22nd May 2023

Friendly and efficient

The ladies who looked after us were very friendly and efficient Reviewed on: 18th May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 19th May 2023

service

Diane was very helpful , everything was explained in detail . Reviewed on: 17th May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 19th May 2023

Transfer to a new savings account

The process was straight forward and the staff were very helpful. Reviewed on: 15th May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 17th May 2023

Service

Every time I have used the society I have received great customer service from friendly knowledgeable staff. Their advice makes choosing the correct account for me easy. Reviewed on: 11th May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 12th May 2023

Great service

Great service. Saving products are competitive and staff advice and their knowledge is first class. Reviewed on: 9th May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 10th May 2023

Expert personal attention

During the process of moving my savings to the H&R building society and since then I have been very impressed by the service and support of the team at Broughton Astley. Alway polite and helpful and knowledgeable about theirs products and the current rates. Wished I moved my money sooner! Reviewed on: 5th May 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 10th May 2023

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