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Hinckley & Rugby Building Society: Savings reviews

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4.85

Based on 1,625 reviews, last reviewed 5th Mar 2026

39% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

2%

0%

1%

Latest highest rating:

5

Extremely pleased. I was extremely pleased with help and advice given to me by your member of staff at Rugby [sorry did not catch her name],not only was she very helpful... Read more Reviewed on: 5th March 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1625)

Review of the Hinckley & Rugby Building Society, Savings:

Lady was lovely,

5

Lady was lovely, nothing too much trouble, listened to me and my brother rattling on , as mum had sadly died the year before, when I needed another account I had all the help I needed. Reviewed on: 20th October 2024

Reply from Hinckley & Rugby Building Society Hi Dawn, Thank you for taking the time to pass on your thoughts about the service you received from our team in Nuneaton, it’s good to hear you received all the help and time you required on your visit, I’m sure the team welcomed the opportunity to chat with you. We are also very sorry to hear about the loss of your mother. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 25th October 2024

Efficient service, quick response by post and telephone

5

Efficient service, quick response by post and telephone Reviewed on: 23rd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th February 2023

Good service from a small society

5

Everything has been straightforward and reasonably prompt. Reviewed on: 23rd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th February 2023

Courteous staff

5

Pleasant to deal with polite staff - felt like times past in a good way. Thanks. Reviewed on: 23rd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th February 2023

Does what it says on the tin

5

I wanted to take advantage of a high interest rate on savings so did a little research online and decided to visit the branch as I was in Hinckley the following day anyway. Reviewed on: 23rd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th February 2023

Good overall experience

4

Prompt efficient service and competitive product Reviewed on: 23rd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th February 2023

Efficient service

4

Opened a new account. Process was straightforward and I was pleased with the extra security checks in place. Reviewed on: 23rd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th February 2023

MR R FIELD

3

GOOD PRODUCT. CLEAR WELL PRESENTED WEBSITE AND PRINTED LITERATURE. Reviewed on: 23rd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th February 2023

Easy to open account great service

5

Staff were helpful and informative about the products. Reviewed on: 23rd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th February 2023

Quick, easy, no problem.

4

Information about the account was thoroughly explained, friendly service, no problems. Reviewed on: 23rd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 23rd February 2023

Coalville Hinckley and Rugby

5

Gary was very helpful when I opened two accounts, explained everything ,make me feel at ease really glad I have joined Reviewed on: 22nd February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 23rd February 2023

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