Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.85 (1625 reviews)

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4.85

Based on 1,625 reviews, last reviewed 5th Mar 2026

42% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

Extremely pleased. I was extremely pleased with help and advice given to me by your member of staff at Rugby [sorry did not catch her name],not only was she very helpful... Read more Reviewed on: 5th March 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1625)

Review of the Hinckley & Rugby Building Society, Savings:

Friendly helpful staff

My application for a fixed rate bond was dealt with quickly and efficiently. There was an issue about ID but a phone call with friendly, helpful and knowledgeable staff sorted it out without any fuss. Reviewed on: 25th September 2019

Brilliant Lutterworth branch

Helped by knowledgeable, friendly staff. Reviewed on: 24th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023

Exceptional service

My wife and I had £10,000 to place in an easy-access savings account. We approached an organisation where we already have savings. They didn't answer their phone and to an email, request stated they would reply in 15 days. Not good enough.! We discovered H&R who offered a better % rate spoke to a helpful lady on the phone who sent us an info pack and application form. We completed the form, attached our cheque, posted it to Rugby and the account was opened within a few days. Exceptional service. Take a bow. Reviewed on: 24th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023

Caring and efficient

Products were explained in a friendly yet courteous manner. Opening the accounts was straightforward and efficient. Reviewed on: 24th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023

Opening isas

Excellent service staff in Coalville branch extremely helpful. Reviewed on: 24th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 26th January 2023

Regular Savings Account

Good service. Friendly staff. Easy access to Internet site. Great products. Reviewed on: 23rd January 2023