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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.85 (1625 reviews)

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4.85

Based on 1,625 reviews, last reviewed 5th Mar 2026

43% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

5

Extremely pleased. I was extremely pleased with help and advice given to me by your member of staff at Rugby [sorry did not catch her name],not only was she very helpful... Read more Reviewed on: 5th March 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1625)

Review of the Hinckley & Rugby Building Society, Savings:

Friendly helpful staff

My application for a fixed rate bond was dealt with quickly and efficiently. There was an issue about ID but a phone call with friendly, helpful and knowledgeable staff sorted it out without any fuss. Reviewed on: 25th September 2019

Attractive monthly saver and great customer support

Within a day of my sending an inquiry through HRBS website, a lady called me to provide the information requested. She followed up with my request to mail applications. I filled and sent the application. Soon thereafter another customer support lady called to explain the salient features of the product and inform me of the progress of my product application. Fast, flawless and courteous - in short excellent team and many thanks for the management of HSBS for increasing the interest rate in January 2023 for the 30-day notice monthly saver product. Reviewed on: 13th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 16th January 2023

Best rate, good service, old school

The rate was the best available currently and for a good period (five years). I don't mind the early withdrawal penalty but I didn't want to be limited to putting in a fixed sum per month or a one- or two-year period, which most of the best rates seem to do. This building society is rather old school. I haven't seen a passbook in years, but why not? An online application form would be a good idea, though, rather than having to download and print a PDF, complete it by hand (though I do have the typewriter function on Adobe Acrobat 9). But if it helps prevent money-laundering that's OK with me. Reviewed on: 13th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 16th January 2023

Helpful and friendly customer service

We opened a 30 month Bond Account s new customers. We were promptly provided with the relevant forms. The forms were straightforward and easy to complete. The main terms and conditions were explained to us and we were provided with account documentation. We received a receipt for our cheque and the rest of the opening procedure was explained clearly Reviewed on: 13th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 16th January 2023

Customer Service

Excellent customer service received from Beverley this morning. Thank you. Reviewed on: 13th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 16th January 2023

Efficient,effective and good value

HRBS are one of the few financial institutions who you can contact easily-and who contact you back! They offer good interest rates and are friendly and efficient. Reviewed on: 13th January 2023

excellent service

simple and easy to deal with. no a few words are enough i am not doing 32 letters Reviewed on: 13th January 2023

Lovely experience

Great experience. Ready with all information when we got there, as we were time limited, quick, easy, informative, efficient and friendly. Wish all banks were so nice to deal with. Reviewed on: 13th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th January 2023

Very good, informed, clear and helpful

It was excellent and we were told us of our options. The setup of the chosen account was straightforward and not rushed. Reviewed on: 12th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th January 2023

No stress

Opened an account instructions made easy to understand very helpful and friendly staff very stress free experience Reviewed on: 12th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th January 2023

A good experience

I spoke to 2 ladies on separate days, Linda and Rita, both of whom , were polite , kind , explained everything brilliantly and generally very nice , thank you . Reviewed on: 12th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th January 2023

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Hinckley & Rugby Building Society: Savings reviews

43% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Hinckley & Rugby Building Society Savings reviews (1625)

Friendly helpful staff

Attractive monthly saver and great customer support

Best rate, good service, old school

Helpful and friendly customer service

Customer Service

Efficient,effective and good value

excellent service

Lovely experience

Very good, informed, clear and helpful

No stress

A good experience

Do you have a different Hinckley & Rugby Building Society product?

Want to see more from Hinckley & Rugby Building Society?

Mortgages

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