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Hinckley & Rugby Building Society: Savings reviews

4.85
Based on 1,625 reviews, last reviewed 5th Mar 2026
43% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
12%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Extremely pleased. I was extremely pleased with help and advice given to me by your member of staff at Rugby [sorry did not catch her name],not only was she very helpful... Read more Reviewed on: 5th March 2026
Eleanor T's avatar
Eleanor T

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025
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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1625)

Review of the Hinckley & Rugby Building Society, Savings:

Lady was lovely,

5
Lady was lovely, nothing too much trouble, listened to me and my brother rattling on , as mum had sadly died the year before, when I needed another account I had all the help I needed. Reviewed on: 20th October 2024
Reply from Hinckley & Rugby Building Society Hi Dawn, Thank you for taking the time to pass on your thoughts about the service you received from our team in Nuneaton, it’s good to hear you received all the help and time you required on your visit, I’m sure the team welcomed the opportunity to chat with you. We are also very sorry to hear about the loss of your mother. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 25th October 2024
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Hinckley & Rugby Building Society

No nonsense savings account.

5
Excellent service throughout. Account opened quickly without any problems. Reviewed on: 11th January 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 12th January 2023
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Hinckley & Rugby Building Society

Efficient

5
Very quick efficient service. User friendly website. Reviewed on: 11th January 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 12th January 2023
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Hinckley & Rugby Building Society

Excellent Service

5
Really pleased about finding a local service especially in view of the fact that most of our local bank branches have closed. Reviewed on: 10th January 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 11th January 2023
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Hinckley & Rugby Building Society

Very helpful staff in the castle street branch

5
Very good experience Very knowledgeable staff Reviewed on: 10th January 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 11th January 2023
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Hinckley & Rugby Building Society

Very good service explained in detail.

5
All went well,shame we had to do everything at the counter not very private.Hopefully covid restrictions will soon allow use of the back room. Reviewed on: 9th January 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 11th January 2023
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Hinckley & Rugby Building Society

Very good service received.

5
Your colleague, Carol, has been very attentive, helpful and understanding. Reviewed on: 9th January 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 11th January 2023
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Hinckley & Rugby Building Society

Excellent service with personal contact

5
Liked the personal touch ie the telephone. Call pointing out the details of the account I and my wife were opening Reviewed on: 9th January 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 11th January 2023
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Hinckley & Rugby Building Society

Personal assistance at your Rugby Branch

4
I forgot that you had changed your opening hours, you had notified me. When I arrived at your Rugby Branch after 1400hrs your staff where very accommodating and quickly dealt with my maturing bond Thanks again A Smith Reviewed on: 6th January 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 9th January 2023
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Hinckley & Rugby Building Society

Excellent in all respects

5
Efficient, helpful and personal service from Rugby Branch. Competitive rates at present too. Fully recommend. Reviewed on: 6th January 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 9th January 2023
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Hinckley & Rugby Building Society

Saving account

5
Gary was very professional and knowledgeable and could answer all my questions instantly. Very good service. Reviewed on: 6th January 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 9th January 2023
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Hinckley & Rugby Building Society

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