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Hinckley & Rugby Building Society: Savings reviews

4.85
Based on 1,625 reviews, last reviewed 5th Mar 2026
43% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
12%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Extremely pleased. I was extremely pleased with help and advice given to me by your member of staff at Rugby [sorry did not catch her name],not only was she very helpful... Read more Reviewed on: 5th March 2026
Eleanor T's avatar
Eleanor T

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025
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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1625)

Review of the Hinckley & Rugby Building Society, Savings:

Friendly helpful staff

4
My application for a fixed rate bond was dealt with quickly and efficiently. There was an issue about ID but a phone call with friendly, helpful and knowledgeable staff sorted it out without any fuss. Reviewed on: 25th September 2019

Changing rainly day account to a bond.

4
I gave notice 120 days before and was told I would receive a confirmation letter. It never came, although I did mention it a little later. I had no reminder that the 120 days were about up. It was down to my good diary. I asked for annual advice of credited interest but none were received. I had to take my book in for update. Reviewed on: 11th January 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 12th January 2023
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Hinckley & Rugby Building Society

No nonsense savings account.

5
Excellent service throughout. Account opened quickly without any problems. Reviewed on: 11th January 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 12th January 2023
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Hinckley & Rugby Building Society

Efficient

5
Very quick efficient service. User friendly website. Reviewed on: 11th January 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 12th January 2023
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Hinckley & Rugby Building Society

Excellent Service

5
Really pleased about finding a local service especially in view of the fact that most of our local bank branches have closed. Reviewed on: 10th January 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 11th January 2023
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Hinckley & Rugby Building Society

Very helpful staff in the castle street branch

5
Very good experience Very knowledgeable staff Reviewed on: 10th January 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 11th January 2023
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Hinckley & Rugby Building Society

Very good service explained in detail.

5
All went well,shame we had to do everything at the counter not very private.Hopefully covid restrictions will soon allow use of the back room. Reviewed on: 9th January 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 11th January 2023
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Hinckley & Rugby Building Society

Very good service received.

5
Your colleague, Carol, has been very attentive, helpful and understanding. Reviewed on: 9th January 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 11th January 2023
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Hinckley & Rugby Building Society

Excellent service with personal contact

5
Liked the personal touch ie the telephone. Call pointing out the details of the account I and my wife were opening Reviewed on: 9th January 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 11th January 2023
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Hinckley & Rugby Building Society

Personal assistance at your Rugby Branch

4
I forgot that you had changed your opening hours, you had notified me. When I arrived at your Rugby Branch after 1400hrs your staff where very accommodating and quickly dealt with my maturing bond Thanks again A Smith Reviewed on: 6th January 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 9th January 2023
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Hinckley & Rugby Building Society

Excellent in all respects

5
Efficient, helpful and personal service from Rugby Branch. Competitive rates at present too. Fully recommend. Reviewed on: 6th January 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 9th January 2023
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Hinckley & Rugby Building Society

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