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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Amazing App and service

5
Really easy to use and brilliant app. Reviewed on: 10th March 2022

Best business banking app on the planet

5
10x easier to set up and use than another company that we bank with that begins with the letter before S. Like them too but HSBC Kinetic is magic. Also have incredible and highly responsive and intelligent customer service (which is a bonus). Reviewed on: 7th March 2023

Very easy to use

5
Very good banking aap and it’s really easy to use Reviewed on: 7th March 2023

Fantastic Kinetic

5
Simple and speedy to set up online The banking app has everything a new business requires 5 star very impressive Reviewed on: 7th March 2023

Simple and easy

5
Excellent for small businesses. Setting up process couldn't be easier. Many helpful tools to assist as well! Reviewed on: 7th March 2023

Does a job, but room for improvement

3
The basic functionality is ok, but it has its limitations. Appreciate it is for mobile, but there are still occasions when you need to logon via computer and the functionality of the website is limited. Via the app, connecting to Xero can only be done through Chrome; Savings accounts do not sync with Xero; not all statements are shown / downloadable. Customer support has been pretty good in resolving issues. Reviewed on: 7th March 2023

easy to set up, excellent online banking app

4
Kinetic was easy to set up, it is reliable account with excellent customer service, I have banked with HSBC for 12 years now and they did not disappoint Reviewed on: 7th March 2023

New business

5
I have just set up a new decorating business, and the kinetic business account has deen invaluable keeping all my business transactions separate to my normal account this will help my end of year accounts hugely. Reviewed on: 7th March 2023

Impressed

4
Still getting to grips with it but overall very happy Reviewed on: 7th March 2023

Fantastic

5
HSBC Kinetic Bank account is a very good Bank account for Business it Ben a very good account for my business I can really recommend HSBC Kinetic Bank account Reviewed on: 7th March 2023

So far so good

5
Very good services for Business, Every one should use Reviewed on: 7th March 2023