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HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

5
HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023
Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

user friendly and easy to use business account

5
hsbc kinetic has the simplest and easiest mobile app and online banking that I have experienced in my life. I feel relaxed, and stress free to use the app. Carry on..! Reviewed on: 7th March 2023

Perfect for my business needs!

5
Started my own small service based business in the latter stages of last year, and HSBC Kinetic has been perfect for my business needs. The Kinetic app is simple to use and easy to navigate and can link to my chosen external apps to help with my accounts. Customer services were very good both through the app and over phone when I have had queries when setting up my account. 10/10 would recommend! Reviewed on: 7th March 2023

Great account for start-ups!

3
HSBC Kinetic is been a really useful and user-friendly account for my start-up business. The app in particular is totally self-explanatory, easy to use on my mobile phone, and let's be conduct financial matters no matter where I am. And, as start-up founders will know, I'm always on the move. Reviewed on: 7th March 2023
Reply from HSBC Kinetic Hi, We're delighted to hear that you find the app user-friendly and useful for you to stay on top of your business finances on the go. Response date: 9th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Easy to use and friendly service

5
I am dyslexic, but with help from friendly understanding staff that explained things and helped me understand. Important things, and always made time for me to understand. Thank you Reviewed on: 7th March 2023

Perfect service

5
I have been to the branch and the staff is very welcome and helpful Reviewed on: 7th March 2023

Super easy to use!

5
Simple app and helpful staff! I am confident that my money is safe Reviewed on: 7th March 2023

Simple Application Process

4
The application process for a business account with HSBC Kinetics is simple with a fast approval process. This meets the requirements of small businesses like mine. Reviewed on: 7th March 2023

Excelent Bank for small business

5
Happy with service from kinetic HSBC. Highly recomended for small busineses Reviewed on: 7th March 2023

Excellent,

5
Most amazing thing about, i opened business account quick and easy. Great service. Reviewed on: 7th March 2023

Great experience!

5
HSBC Kinetic is great and highly recommended! Reviewed on: 7th March 2023