Smart Money People Logo

HSBC Kinetic: Business account reviews

4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

5
HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023
Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Fantastic, Easy to use banking

5
Right from the start the Kinetic bank account has been so easy to setup, follow and use. If ever I've not usderstood something the customer service have been able to help and sort it. I've been met with nothing but amazing service and highly recommend it to all my friends. The first year being free was an added bonus to my small business just starting out too. Keep up the great customer service and banking thank you. Reviewed on: 7th March 2023

Great business bank

4
Only just started my small limited company and yhey have been very helpful Reviewed on: 7th March 2023

Simple and straightforward

5
So much easier to use than other alternatives. Very fast too. Reviewed on: 7th March 2023

Awesome service

5
I would give more than 5/10 stars if I can. Such an amazing service, always there to help. Absolutely love it. Reviewed on: 7th March 2023

I recommend HSBC kinetic To mu family ANS friends

5
I recommend HSBC kinetic To mu family ANS friends very well Reviewed on: 7th March 2023

Super fast approval!

5
I applied for a business account and was approved in less than 15 minutes. Plus the black and red aesthetic is beautiful. Reviewed on: 7th March 2023

Excellent services

5
The staff are very helpful and respectful behaviour. Reviewed on: 7th March 2023

SImple and effective

5
I have been using Kinetic for one of my business for the last few years. It's simple and easy and I have no issue. the app is very user friendly and the processes are simple, never had an issue and it's generally and enjoyable banking process. Reviewed on: 7th March 2023

Hassle-free and secure

4
This is by far the easiest banking app that I've used. The clearest and most simplest interface and the steps to set up were straightforward. Reviewed on: 7th March 2023

Quick, painless, accessible

5
Kinetic provided me with a quick, easy way to start trading. The app is accessible, and allows me to keep track of my finances. Reviewed on: 7th March 2023