Write a review

Go to business site

HSBC Kinetic: Business account reviews

Name: Business account
Rating: 4.69 (1941 reviews)

View other HSBC Kinetic products

4.69

Based on 1,941 reviews, last reviewed 7th Feb 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026

Read all reviews See your review

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023

Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023

A very good bank, always helpful!!

I like that I have business with the bank and it is very helpful for my business! Reviewed on: 7th March 2023

Superlative Functionality & Support

I can’t recommend HSBC Kinetic enough. Love the app. Great service. Reviewed on: 7th March 2023

The app does not work

I came to Kinetic for my business as it looked a great option and app. However it has not worked properly ever!! Been on their chat numerous times and been told it’s been looked at by the tech team. However it still doesn’t work months on.. I cannot download statement or transactions at all! It’s rubbish! Reviewed on: 7th March 2023

Reply from HSBC Kinetic We hope that your app is now running smoothly, if you need any help please contact our Customer Support who will be able to look into your issue. Response date: 30th March 2023

Great account, easy to use with lots of business insights

I have been banking with HSBC for 30+ years so when I set up a new business I decided to open a Kinetic Account. I love the the app on my phone - It is so easy to use, its clear and well laid out. Not only is everyday banking a breeze but there are loads of business insights, reports and stats to help analyse cash flow and profitability. Reviewed on: 7th March 2023

Best bank account for 50 years

Easy to open, operates flawlessly, helplines brilliant Reviewed on: 7th March 2023

Great

The best bank, best team and best management Reviewed on: 7th March 2023

Easy to use

Is very easy to use and I can do all I need for the business in the app. Reviewed on: 7th March 2023

Amazing customer service support

The most suitable business account for my business, easy to open and easy to manage Reviewed on: 7th March 2023

Best bank for business

Very low interest rates and good overdraft facility’s and easy to use online app. Reviewed on: 7th March 2023

Total control of my money

Fast and easy banking app that is always available wherever I am. Reviewed on: 7th March 2023

Alternative products

Business Current Account
from Unity Trust Bank 4.83 from 2 reviews
Business Account
from Countingup 4.86 from 3202 reviews
Business Account
from Monzo 4.88 from 1505 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub