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HSBC Kinetic: Business account reviews

Name: Business account
Rating: 4.69 (1941 reviews)

View other HSBC Kinetic products

4.69

Based on 1,941 reviews, last reviewed 7th Feb 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026

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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Kinetic Business account reviews (1941)

Review of the HSBC Kinetic, Business account:

Everything I need for the work I carry out

HSBC doing a great job providing a great service and mobile app that meets all my business needs. Reviewed on: 8th March 2023

Reply from HSBC Kinetic Thanks for your review, great to hear that we're doing a great job and the app meets all your business needs. Response date: 9th March 2023

Easy Process

seamless process, easy to open, great software, readily available chat support, easy accounts integration with software. Reviewed on: 29th March 2022

Cannacrown bank account

Rasy, quick and all that start up need in a bank account. Reviewed on: 29th March 2022

By far the best business account ...

It was hustle free and extremely easy to open an account through the app. Having both business account & credit card in same app is just an excellent design. Efficient & straight forward app as easy as 123. Get all the support over the phone when and if needed until its all sorted out. Customer support deserve A+ 5 star. Other banks should pay attention and learn how to do it properly. Reviewed on: 28th March 2022

Best online business aacount

Quick and easy to set up your business account. Easy for smaller business areas to use and great online features and services! Reviewed on: 28th March 2022

Ease of use

Ease of use - the App design is intuitive and well laid out with real time account transactions and instant access to additional account services Reviewed on: 28th March 2022

Amazing

Best business account opened same day no hassel and so easy to use. Reviewed on: 28th March 2022

All you need to start

I opened the account in less than 10 mins and was able to get all the respective credit and debit cards in just clicks, the app is easy to read and use Reviewed on: 27th March 2022

Excellent App

The app is very intuitive and easy to use. It’s making my business transactions seem less! Reviewed on: 27th March 2022

Good app need better cus service

Difficult to speak to someone when need specific info or request which is customer service I’m used to with my other HSBC accounts Reviewed on: 27th March 2022

Great service quick turnaround!

I set up a new business account with hsbc kinetic and since opening it, I have not one bad word to say about them all been smooth sailing since my switch from a previous business bank account! Reviewed on: 26th March 2022

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