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HSBC: Bank account reviews

Name: Bank account
Rating: 3.77 (1347 reviews)

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3.72

Based on 1,347 reviews, last reviewed 30th Jan 2026

1050% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

My experience with HSBC has been absolutely perfect. My experience with HSBC has been absolutely perfect. Reviewed on: 30th January 2026

Latest lowest rating:

2

It’s a bank! It’s a bank! That says it all, it’s not here to help people it’s exists to keep people trapped in debt while it earns more money for those that own it Reviewed on: 23rd January 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank account reviews (1347)

Review of the HSBC, Bank account:

quick to respond and very fair

Great online messaging feature Quick to respond Very helpful and friendly Love this bank Reviewed on: 17th December 2015

Bank account

Call centre calls answered promptly and Livechat when any queries on new products Reviewed on: 27th February 2025

Basic bank account possible for non residents !

Basic bank account possible for non residents ! Reviewed on: 27th February 2025

Thanks and recommendation

Easy and convenient via mobile app Reviewed on: 27th February 2025

Impersonal service

Did not listen or understand my position Reviewed on: 26th February 2025

Lifelong customer, very good experience throughout.

Lifelong customer, very good experience throughout. Reviewed on: 26th February 2025

a satisfactory current account

It is one of a few banks where you can talk to someone where I live - eventhough it is more difficult than years ago Reviewed on: 26th February 2025

Assisted me in January in setting up a European bank...

Assisted me in January in setting up a European bank transfer. Service was excellent and assistant was very patient. Also assisted me in organising a global bank account. Very thorough. Reviewed on: 26th February 2025

Really positive customer

Really positive experience good service Reviewed on: 26th February 2025

Very friendly and efficient staff in my local branch...

Very friendly and efficient staff in my local branch, which I know I am lucky to have in my town. Reviewed on: 26th February 2025

Excellent customer service and good communication.

Excellent customer service and good communication from the company. Many products available to the customer and the app works very well. A great online Bank account cares plus all actions online work efficiently and are effective. Reviewed on: 26th February 2025

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