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HSBC: Bank account reviews

View other HSBC products
3.72
Based on 1,351 reviews, last reviewed 5th Mar 2026
2400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
46%
See only 4 star reviews
24%
See only 3 star reviews
10%
See only 2 star reviews
5%
See only 1 star reviews
15%

Latest highest rating:

4

, open to all Reliable and professional empathetic open to all always a positive experience Reviewed on: 5th March 2026
Yrret yangse's avatar
Yrret yangse

Latest lowest rating:

1

Uncomfortable and unreasonably bureaucratic My parents opened an account on my behalf as a child (aged approximately 9), which involved me signing some documents. A decade later, I could not rea... Read more Reviewed on: 24th February 2026
Tessa Stewart's avatar
Tessa Stewart
Read all reviews See your review

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank account reviews (1351)

Review of the HSBC, Bank account:

Not helpful

2
Moving accounts, what a nightmare. Reviewed on: 26th May 2017
Terry Mattson's avatar
Terry Mattson

Great

4
I have never had any issues- the customer service is great and internet banking is very user friendly and convenient. Reviewed on: 4th February 2018
Fozia Akhtar's avatar
Fozia Akhtar

Great Bank

5
Great bank, have been with them for 10 years and never thought about changing. Reviewed on: 4th February 2018
Eryl Hooson's avatar
Eryl Hooson

Excellent Online Fraud Service

5
My bank details were stolen and I had a number of fraudulent transactions on my account. One phone call to HSBC Security department and my account was credited within minutes. Great service and peace of mind restored. Reviewed on: 2nd February 2018
Jason Old's avatar
Jason Old

True Customer Service

5
Premier telephone customer services is miles ahead. Solution orientated, friendly and always helpful Reviewed on: 2nd February 2018
Mel Tsia's avatar
Mel Tsia

Perfect for me

5
I like going to my local branch Reviewed on: 1st February 2018
Peter Williams's avatar
Peter Williams

Reliable and long standing

4
Banked with them for 20 years and never had a problem Reviewed on: 31st January 2018
Ghostface's avatar
Ghostface

HSBC GOOD

4
I HAVE BEEN WITH HSBC FOR 4-5 YEARS NOW, AND THEY HAVE BEEN VERY EFFICIENT Reviewed on: 30th January 2018
Adam Irwin's avatar
Adam Irwin

Great Bank

5
I've been a loyal customer for years and have never had a bad experience. I would definitely recommend them to my friends and family. Reviewed on: 28th January 2018
Gem Cook's avatar
Gem Cook

Great Bank

5
Always had a good experience with HSBC. Their products are great and you can apply for most products online. Reviewed on: 24th January 2018
Jo Sains's avatar
Jo Sains

Very good bank - excellent customer service

5
Many options of contacting the bank - call, chat, email. Reviewed on: 17th January 2018
Anna Lewandowska's avatar
Anna Lewandowska

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