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HSBC: Business Banking reviews

Name: Business Banking
Rating: 2.33 (212 reviews)

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2.13

Based on 212 reviews, last reviewed 30th Jan 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

18%

13%

56%

Latest highest rating:

5

Very helpful ,professional team ,good app ,easy to o... Very helpful ,professional team ,good app ,easy to operate ,hsbc stand up with my company during corona virus ,all time I revive nite for assistance, ... Read more Reviewed on: 13th April 2024

Latest lowest rating:

1

Archaic, 19th century bank. Archaic, 19th century bank. Can't do anything online without filling out forms that disappear into the ether. If anything is wrong with them, they don... Read more Reviewed on: 30th January 2025

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About this product

HSBC business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at HSBC is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of HSBC business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

HSBC Business Banking reviews (212)

Review of the HSBC, Business Banking:

All works ok (with 1 exception)

I have my business account with HSBC. I like dealing with them, but the past pdf statements function doesn't work for me - not really sure why. Reviewed on: 9th February 2015

If you remember 76512873 different security codes - great, sign up today.

You'll need a billion different security codes to verify yourself - no one can keep track. I absolutely loath their service. Reviewed on: 3rd December 2019

Awful Experience

For days, I've been trying to apply for a business account online-no success. I used the chat button-no reply. I rang them up this morning, my call got answered immediately but I got transferred and waited for 50 minutes so I decided to hang up. What a waste of my time and I can't imagine dealing with my day to day business banking with this kind of service. Reviewed on: 29th November 2019

Crap

I have been a client for 60 years and their only interest is making money from their clients . Not bad in any way for the shareholders , which is their prime responsibility to which I agree . The problem is customer care which is ziltch , customer service is poor but I am aware most banks are the same . They rely on inertia not to change . This is a very poor reflection on the retail banking market . I have 8 different accounts with HSBC including there business accounts . Reviewed on: 27th November 2019

Very reliable bank and great service overall.

HSBC has always kept me up to date with all the services. Has also helped me with cyber fraud. So would very much recommend to others. Reviewed on: 27th November 2019

Consistently high standard of customer service

We do not actually need to much service as a client of HSBC. However what we do need, is very well delivered and the online service is simple, safe and in our experience robust. We also value the business insights. Reviewed on: 27th November 2019

Very helpful

It’s always help me Great full very loving staff and Alway helps Reviewed on: 26th November 2019

Best staff for giving support

The staff make all the difference. Always helpful Reviewed on: 26th November 2019

Unprofessional business banking approach

Unprofessional and uninterested managers/ bankers in the business department in Chichester branch, throughout 15 years of dealing with them. So bad had to contact HSBC CEO to sort out on one occasion. Reviewed on: 26th November 2019

Professional team

Supportive atmosphere, desire to help even in non banking questions, the concerning business Reviewed on: 26th November 2019

Very reliable and safe. Monitor fraud very efficiently

Any abnormal transactions are flagged by HSBC and immediately get in touch with me. Reviewed on: 26th November 2019

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