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HSBC: Credit card reviews

Name: Credit card
Rating: 3.47 (116 reviews)

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2.94

Based on 116 reviews, last reviewed 16th Sep 2025

No new 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

40%

20%

11%

23%

Latest highest rating:

4

The service is good. The service is good. I do not like the way they in branch business is done in public in the foyer. It feels scruffy, impersonal and not secure Reviewed on: 15th September 2025

Latest lowest rating:

1

Not the simplest of credit cards Difficult to activate. Difficult to make on line payments. Just difficult all round, and no high street branch for 20 miles.. I've cut mine up. Reviewed on: 16th September 2025

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About this product

With the HSBC Purchase Plus credit card, you can get a period of interest free purchases and balance transfers.

There's no annual fee for the Purchase Plus credit card. You can use your card in all countries and regions supported by the Visa and Mastercard networks. Fees apply, and non-HSBC cash machines may also charge a fee.

HSBC Purchase Plus credit card reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Credit card reviews (116)

Review of the HSBC, Credit card:

The best bank

Maybe the most trusted, safety and reliable bank. Their staff is very competent and polite especially in the Walthamstow branch in London they helped me a lot! Thanks Reviewed on: 10th March 2023

Can't see why people choose these

Credit card rates are all pretty similar. I got my credit card with HSBC as I have my bank account with them, but don't use it anymore as there are better cards out there - ones that offer good benefits like cashback or points for airlines...look around. Reviewed on: 20th July 2015

I have had no problems with HSBC.

I have a credit card account with HSBC for Best Buy store credit card. While I have nothing exceptional to say because I have not had any issues, but I have no complaints either. I have been pleased with the card so far, no issues is a good thing! Reviewed on: 17th April 2015

very good at getting cash back

they have great cash back offers. we use them to help buy thing we need for the garden .they give us 5%cash back. when we buy the things we us the most like drugs store and lowes.we get about 250 dollar back a year does not sound like much but when your on a fixed income it helps alot Reviewed on: 14th April 2015

Pretty Standard Credit Card

This credit card is pretty standard, nothing to brag about. The cash rewards are a decent rate, but they're a pain to redeem. You have to go online and order your reward. They have non-cash gift rewards as well (which is why you have to request them), but there aren't any gift/travel rewards that are better than cash. Reviewed on: 14th April 2015

It does what it sayd

Its a credit card from a bank not super but not awful either. The Interest rate is high in my opinion. I do not shop around for free balance transfers deals and have all my financial service products with HSBC which is my downfall. I recently tried adding my wife to the card and it was a nightmare. I was told 4 times her signature did not match what they held on the system. I gave up in the end, I am looking into opening another card with the Post office as it offers a free balance transfer and I can then look to repay the balance as well as enabling myself and my wife to each have a card in case we need it. Reviewed on: 6th October 2014

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