Smart Money People Logo
Go to business site
Share this page
Link copied

HSBC: Credit card reviews

View other HSBC products
3.08
Based on 122 reviews, last reviewed 17th Apr 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
39%
See only 4 star reviews
20%
See only 3 star reviews
11%
See only 2 star reviews
7%
See only 1 star reviews
23%

Latest highest rating:

5

Pleased with how customers are treated Pleased with how customers are treated Reviewed on: 17th April 2026
Mohammed A's avatar
Mohammed A

Latest lowest rating:

1

App/Website Not Yet Working. I finalised a Balance Transfer over to a HSBC Credit Card, & I was then advised to download the App to my mobile to ensure a stress free experience wh... Read more Reviewed on: 16th April 2026
A O's avatar
A O
Read all reviews See your review

About this product

With the HSBC Purchase Plus credit card, you can get a period of interest free purchases and balance transfers.

There's no annual fee for the Purchase Plus credit card. You can use your card in all countries and regions supported by the Visa and Mastercard networks. Fees apply, and non-HSBC cash machines may also charge a fee.

HSBC Purchase Plus credit card reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Credit card reviews (122)

Review of the HSBC, Credit card:

The best bank

5
Maybe the most trusted, safety and reliable bank. Their staff is very competent and polite especially in the Walthamstow branch in London they helped me a lot! Thanks Reviewed on: 10th March 2023
Valeri Bozhilov's avatar
Valeri Bozhilov

Helped me

4
Needed help in a tough time and the 0% credit card helped me so much Reviewed on: 4th January 2019
Ben Townsend's avatar
Ben Townsend

Easy simple product

4
would recommend credit card no issues Reviewed on: 17th December 2018
Mandeep Bargota's avatar
Mandeep Bargota

Great to start with First time banking in UK

4
There is no doubt to start a bank account at very first time in UK. Provides great flexibility to a customer to have banking account and credit card at very first day when you approach HSBC Bank unlike other banks in UK. surprisingly HSBC follows and provides great fraud prevention based on the usage of your credit cards. Especially fast balance option is great innovative idea to see my balance without logging on the app. Clear details and description on the card statements. Thanks HSBC for being my first bank in UK and provides Credit card on first day. Reviewed on: 7th December 2018
Thayananth's avatar
Thayananth

Nice product to improve your credit score.

2
Product born to build a credit score in the UK. Difficult re paying option. Reviewed on: 3rd December 2018
Francesco Sidori's avatar
Francesco Sidori

Standard Credit Card

3
Very boring credit card, doesn't really offer any benefits and doesn't have the best rates on the market. Reviewed on: 22nd November 2018
Tara Mardi's avatar
Tara Mardi

FRIENDLY

5
ALWAYS FRIENDLY - NEVER BEEN AN ISSUE Reviewed on: 11th November 2018
Flynn Rebecca's avatar
Flynn Rebecca

Dont avail any of HSBC service

1
HSBC is the worst bank that I have ever come across. The credit card department is useless and hopeless. I have logged couple of complaints on 14th Aug and till now (24th Aug) no communication even if I have chased them 6-8 times with 45 mins discussion each time. Every time, I received false commitment from CC folks, their manager and next level manager as well. It such pathetic situation. DONT ever…ever. and ever go for their service .. be it credit card or account opening or anything else Reviewed on: 24th August 2018
Gyana's avatar
Gyana

HSBC credit card

5
Conducted a thorough application process to determine if the credit card (to be used for a balance transfer) was affordable before approving. Good customer experience so far. Reviewed on: 4th April 2018
Victoria Ingamells's avatar
Victoria Ingamells

no problems

5
Excellent service again from HSBC. Reviewed on: 9th February 2018
thokem's avatar
thokem

no problems

5
Excellent service as usual from HSBC....any queries sorted very quickly and smoothly Reviewed on: 9th February 2018
thokem's avatar
thokem

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from HSBC?

  • Stocks and shares ISA

    from HSBC 4.89 from 7 reviews
    HSBC

  • Home Insurance

    from HSBC 4.63 from 7 reviews
    HSBC

  • Online Bonus Saver

    from HSBC 4.35 from 15 reviews
    HSBC
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill