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HSBC: Personal Loan reviews

Name: Personal Loan
Rating: 3.65 (62 reviews)

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3.48

Based on 62 reviews, last reviewed 2nd Apr 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

53%

13%

26%

Latest highest rating:

5

Convenient location and friendly staff, sorted my pe... Convenient location and friendly staff, sorted my personal loan application out in a few hassle free mins Reviewed on: 26th February 2025

Latest lowest rating:

1

This HSBC spam is absolute waste of my time! Absolute waste of my time! I'm HSBC UK customer for 20 years. Having multiple private & business accounts with HSBC. So far I've paid around £ 3K on o... Read more Reviewed on: 24th March 2025

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About this product

HSBC Personal Loan reviews (62)

Review of the HSBC, Personal Loan:

Too much interest

I borrow about 20k and I was asked to pay 29k what a rep off bank Reviewed on: 8th August 2022

Professional service

Professional services, prompt and timely Reviewed on: 2nd April 2025

This HSBC spam is absolute waste of my time!

Absolute waste of my time! I'm HSBC UK customer for 20 years. Having multiple private & business accounts with HSBC. So far I've paid around £ 3K on on basic fees to run my Advanced CA + probably around £5K on interests! ... For years I've been receiving SPAM letters from HSBC trying to sell me Personal Loan. ... Now I've actually applied for small £10K loan as proposed by bank, just to try how it works. Promised 24 hours handling time has now run up to 2 weeks and they keep asking me same questions over and over. On my last phone call I've run out of patients and told the I want to be just left alone! Very frustrating experience indeed :( Probably time for me to change bank. Reviewed on: 24th March 2025

Convenient location and friendly staff, sorted my pe...

Convenient location and friendly staff, sorted my personal loan application out in a few hassle free mins Reviewed on: 26th February 2025

Super quick service with no issues

Super quick service with no issues Reviewed on: 11th May 2024

Applied 5.8% apr loan

I applied for the 5.8% apr loan which went through then week later they messaged me to call then to discuss, when I called they said oh the rate has gone up for you it is 16.19%!! Absolutely ridiculous and a complete waste of my time. Have been with hsbc personal and business for over a decade I’ve never had negative balance never needed to use over draft always have money in my account. Hsbc take the most and give the littlest. Such a greedy useless bank. Will be changing to Halifax. Reviewed on: 15th June 2023

Good Reputable Company with clear terms and conditions.

Good Reputable Company with clear terms and conditions. Reviewed on: 3rd June 2023

Quick and convenient

Quick and convenient loans. Fair rates too Reviewed on: 2nd June 2023

Great customer service

Very honest and give people a chance. Reviewed on: 11th April 2023

Bank that offers Great products

I thought applying for a personal loan would never be easy. But HSBC proved me wrong! I wanted to buy a car, but I wasn’t eligible for a loan in other banks with which I’ve had accounts for more than 2 years. I was disappointed and frustrated as I struggled with public transport (I lived in a remote place where train/bus connectivity was poor). But HSBC offered me a loan, approved it and released funds in less than 24 hours. I am grateful for the support the bank has provided and I look forward to banking more with HSBC! Reviewed on: 25th March 2023

Although Covid is all but over.. The financial aftermath isn't yet

Very understanding regarding payment suspensions, polite and friendly staff, in a particularly frustrating time seeing as there was nothing any of us could Des about it. Reviewed on: 9th March 2023

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