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Laka: Cycle insurance reviews

Name: Cycle insurance
Rating: 4.96 (2683 reviews)

View other Laka products

4.95

Based on 2,683 reviews, last reviewed 24th Oct 2025

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

best insurer never used anyone else best insurer never used anyone else Reviewed on: 24th October 2025

Latest lowest rating:

1

Terrible experience Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was ... Read more Reviewed on: 14th August 2025

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About this product

Laka offer award-winning bike insurance.

Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max capped amount - based on the Collective's claims. The policy is completely flexible so if you want to upgrade, add travel, racing, or pause cover, you can.

Laka bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Laka before, you can also leave a review and share your experience.

Laka Cycle insurance reviews (2683)

Review of the Laka, Cycle insurance:

Unbelievably good service, especially when I had a claim - They paid the same day!

I have only been a Laka customer for about 4 months and even though July is their ‘peak’ month for claims, I have still only paid about £16 to date. On top of this, while cycling in Italy last week I had an incident with my Garmin cycling computer. The clamp holding it to my bike broke mid-ride at about 40 km/h and the Garmin flew off my handlebars and smashed on the road. I immediately emailed Laka and although I initially had a little trouble with the website, they jumped into action to help process my claim and it was easy to upload a video statement of what happened and a picture of my broken Garmin. They could not have been more helpful. What really blows me away is that the next day I went to a local store in Italy to buy a replacement Garmin and Laka immediately repaid me and had the money back in my bank account by the time I went to bed that evening. I have never known an insurance company to be this helpful or pay out this quickly. A huge thanks and Laka have a customer for life! I would highly recommend Laka! Reviewed on: 5th September 2018

I love the product and its simplicity

I love the product and its simplicity Reviewed on: 6th October 2025

Service above and beyond!

Insurance is purely about price, except when you have to make a claim, in this case my claim was handled exceptionally well, with sympathy, empathy and understanding. In fact, I think they stretched their own rules in paying out super quickly for my much beloved bike, stolen from under my nose out of the office! Who wants to pay for insurance, nobody! When you have to claim, it's vital they live up to their promises, Laka do! Reviewed on: 6th October 2025

An absolute pleasure to have insurance with

An absolute pleasure to have insurance with Reviewed on: 6th October 2025

Great service and model.

Great service and model. Customer service info is easy to find and use. Everything was easy to access and set up. Outlines of where the money goes each month are great to highlight how insurance can be done differently. Reviewed on: 6th October 2025

Great service and simply and fair to claim

Great service and simply and fair to claim Reviewed on: 6th October 2025

Amazing bicycle insurer with great customer service...

Amazing bicycle insurer with great customer service and products, couldn't be more helpful. Reviewed on: 6th October 2025

Great value service and nothing is too much trouble

Great value service and nothing is too much trouble Reviewed on: 6th October 2025

Laka for the ride

Best customer support at an affordable price Reviewed on: 6th October 2025

Dedicated insurer for cyclists.

Dedicated insurer for cyclists. Great value and service Reviewed on: 5th October 2025

Great value for money.

Great value for money. Great company. Reviewed on: 3rd October 2025

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