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Leeds Building Society: Savings reviews

Name: Savings
Rating: 3.59 (51 reviews)

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3.44

Based on 51 reviews, last reviewed 23rd Jan 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

57%

10%

3 star

31%

Latest highest rating:

5

I have been a customer of Leeds Building Society sin... I have been a customer of Leeds Building Society since 2022, and I have consistently found that Leeds Building Society offers highly competitive savin... Read more Reviewed on: 19th January 2026

Latest lowest rating:

1

The epitome of bad digital design and bureaucracy. I've been lured in by reasonable though not outstanding rates more than once but each time I've regretted it. The whole design of their website and on... Read more Reviewed on: 23rd January 2026

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About this product

Leeds Building Society savings reviews can help you to find out more about life at Leeds Building Society. How easy is it to contact Leeds Building Society? And how friendly are they? Our Leeds Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Leeds Building Society Savings reviews (51)

Review of the Leeds Building Society, Savings:

impossible to speak to someone

set up a new account online, needed to speak to someone to verify a couple of things before i transfered the funds ,i eventually gave up waiting Reviewed on: 10th October 2022

Been with the Building society for over 60 years.

Been with the Building society since it was Leeds and Holbeck and I was a very young child (over 60 years). Always found them very professional and personable. Recently went to update my accounts to the best interest ones. Lesley was very informative and helpful at the Morley Branch Reviewed on: 31st July 2024

Good interest rate and service.

Good interest rate and service. No issues with application or after care. Reviewed on: 28th February 2024

Good customer service.

Good customer service. Quick to answer queries Reviewed on: 24th January 2024

I had recently lost my mother who had been caring fo...

I had recently lost my mother who had been caring for the past 10 years. I had opened a Savings account in order to receive my small inheritance from the sale of her house,which was being divided 5 ways between my siblings. I was very distressed during this time and staff showed me care and compassion by dealing with me sympathetically when I was very emotional, and took the time to listen and was a shoulder to cry on literally, providing me with a private room in which to sit. I couldn't have got through the difficult weeks of bereavement without the support from your wonderful and caring staff!! I cannot thank them enough! Reviewed on: 23rd January 2024

Amateurs

Put money into an isa for a one year fix. On maturity I wanted my money transferred to another company. Everything was set up to have money transfered with the new company. Leeds bs then sent everything to my current account blaming the new company for not informing them which is total rubbish. Investigation is on going. Don't deal with these cowboys! Reviewed on: 4th January 2024

isa transfer

this was not a straight forward transfer and jamez of the Morley branch dealt with task professionally and with a sense of humour. thank you janet&john Leeds 12 Reviewed on: 28th September 2023

Reliable For 25 years

Thankfully I still enjoy mostly Branch interaction with the company. This suits me as there less likelihood of me making a mistake if talking to a human!! Reviewed on: 13th September 2023

Excellent experience at Leicester Branch

Staff could not have been more helpful. Really easy to open an account Would return again and would have no hesitation recommending the Leicester Branch to anyone. Reviewed on: 5th August 2023

Nice and easy in branch

Always able to speak to a real person in a real branch Reviewed on: 4th August 2023

FEELING REALLY BULLIED BY LEEDS BS

After a review on Trustpilot revealing Leeds BS instant access savings rate was 1.9% and between 2 and 3 times that available elsewhere; Also that Martin Lewis stated if getting less than 4% "ditch and switch", Leeds have demanded review be taken down! Clearly bothered at people being given this information! I've been with Leeds BS for nearly 30 years and feel that, rather than being treated as a loyal customer, I've lost out substantially on interest and now feel they are trying strong arm tactics versus an OAP to hide their awful approach to loyal customers/long term members. Reviewed on: 30th June 2023

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