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Leek Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (670 reviews)

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4.90

Based on 670 reviews, last reviewed 30th Jan 2026

8500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very easy and smooth process from beginning to end Very easy and smooth process from beginning to end Reviewed on: 30th January 2026

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024

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About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

Leek Building Society Mortgages reviews (670)

Review of the Leek Building Society, Mortgages:

Excellent service

Have had our mortgage with Leek for 11 years, have changed rates a few times, and always had excellent advice and customer service. Friendly and professional, would highly recommend to all. Reviewed on: 24th January 2025

Extremely helpful and knowledgeable staff.

Extremely helpful and knowledgeable staff. A great help setting up my mortgage during the COVID period Reviewed on: 14th January 2025

Easy to talk to some one human on the other side of...

Easy to talk to some one human on the other side of the phone. Excellent customer service. Reviewed on: 14th January 2025

From the application stage through the survey and on...

From the application stage through the survey and onto offer they were the best we have dealt with and when a query arises etc they deal with on the phone there and then Reviewed on: 14th January 2025

I recently have taken a mortgage with Leek.

I recently have taken a mortgage with Leek. The process was so smooth and efficient. Customer service so far has been impeccable. Would certainly recommend given my initial sceptieisim of a less unknown brand name Reviewed on: 14th January 2025

Customer service is very accessible, quick responses...

Customer service is very accessible, quick responses and its great to be able to speak to a person. Online is pretty basic but gives information required. Changes to interest rate drops are very slow but this might be across the board. Selected due to good rates and would do again. Reviewed on: 14th January 2025

I have been either leek for 10 years now.

I have been either leek for 10 years now. I don’t need to talk to them often but when I do they’re there responding promptly with good advice from competent employees. Reviewed on: 14th January 2025

Good experience , negative side , no app .

Good experience , negative side , no app . Reviewed on: 13th January 2025

Wanted a buy to let mortgage..

Wanted a buy to let mortgage and the rates with the leek united were very competitive and the actions of the staff was fantastic Reviewed on: 13th January 2025

Just the right level of service.

I took out my Tracker mortgage with Leek United in 2007 and it proved to be the right decision, both financially and from a service perspective. The choice of a Tracker mortgage, worked in my favour in the earlier years, but also made me effectively overpay when the interest rates dropped. Service-wise Leek United have it just right, with minimal but appropriate communication, avoiding any unwanted 'Sales' type mailshots or electronic materials. Reviewed on: 13th January 2025

First time buyers

Myself and my husband were recently first time buyers so everything felt very overwhleming however we absolutley didnt need to feel like this as Leek building society were approachable and easy to use. All documents were dealt with fast and any questions were answered promptly, we had no issues at all. Leek building society made a very scary and stressful time much easier! Reviewed on: 13th January 2025

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