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Leek Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.9 (688 reviews)

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4.90

Based on 688 reviews, last reviewed 3rd Mar 2026

10200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I dearly love my experience with Leek Building Socie... I dearly love my experience with Leek Building Society as it feels so personal to me and I can speak directly to the a member of the team. I have been... Read more Reviewed on: 3rd March 2026

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024

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About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

Leek Building Society Mortgages reviews (688)

Review of the Leek Building Society, Mortgages:

Product Transfer.

As existing customers we have just completed an on-line mortgage transfer application. The procedure was very simple. I rang once for advice and a very helpful staff member quickly answered my query. Reviewed on: 23rd January 2024

First ever mortgage, great to speak too however woul...

First ever mortgage, great to speak too however would be 10/10 if they had more of an online app/ website where you could process extra payments etc easier Reviewed on: 20th March 2024

Very easy process to get my mortgage !

Very easy process to get my mortgage ! Reviewed on: 20th March 2024

Outstanding. wouldn't change my mortgage ever!

I got my one and only mortgage with Leek Building Society 11 years ago and would not ever think of changing as they are excellent in every way. Their customer service is outstanding, pleasant, kind and considerate I can call them up and speak directly to the same person. They contact me when my renewal is due with excellent rates and always talk me through every fine detail to give me my prefered option, their personal touch is invaluable to me. I wholeheartedly believe they genuinely deserve this award I can not fault them they are excellent Reviewed on: 20th March 2024

Taking a remortgage with Leek United

Always had a mortgage with Leek United but circumstances changed and decided to remortgage. The advisor was very helpful and explained all that was needed. He was always there to help with any questions we found that Leek United was still the best to take the remortgage with. Reviewed on: 20th March 2024

Very personable and helpful

Very responsive to any queries. Feel like I know the admin team over the years as they’ve always been very personable. Feels family run, trustworthy and friendly. Reviewed on: 20th March 2024

Morgages- information and support

I have been with leak United for a while now regarding my residential mortgage plus renewing this. I have secured competive mortgage rates which have saved me money over the years. Just as important as financial savings the overall customer service from mortgage advisors has been excellent. Reviewed on: 20th March 2024

I've recently switched my mortgage over to Leek.

I've recently switched my mortgage over to Leek. They were open and fair and I really appreciated the service they offered and the product chosen. I also really liked their ethos. Would recommend them to anyone. Reviewed on: 20th March 2024

They offered us a loan with good terms when i had ba...

They offered us a loan with good terms when i had bad credit. Reviewed on: 20th March 2024

They do mortgages for people in retirement

They do mortgages for people in retirement Reviewed on: 20th March 2024

Our mortgage was quick to apply for and get approved.

Our mortgage was quick to apply for and get approved. The service has been great. Reviewed on: 20th March 2024

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