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Leek Building Society: Mortgages reviews

4.89
Based on 670 reviews, last reviewed 30th Jan 2026
8500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy and smooth process from beginning to end Very easy and smooth process from beginning to end Reviewed on: 30th January 2026
Shan's avatar
Shan

Latest lowest rating:

1

Absolute nightmare Leek were the main reason why it took so long for me to complete on my purchase. They were uncooperative and would dig their heels in. They refused to... Read more Reviewed on: 20th November 2024
Isaac A's avatar
Isaac A

About this product

Leek Building Society have a range of mortgage products.

Appointments with Leek Building Society Mortgage Advisers are available over the phone, via Teams video call or in person at any of their branches. Your dedicated Mortgage Adviser will guide you through the process.

Leek Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Leek Building Society before, you can also leave a review and share your experience.

Leek Building Society Mortgages reviews (670)

Review of the Leek Building Society, Mortgages:

Very helpful

5
Been with leek for a few years now, using their mortgage products. Always a positive experience with staff. Knowledgable mortgage advisers and supportive through the process. Reviewed on: 17th February 2024

Good customer service needs to wait a while on the p...

4
Good customer service needs to wait a while on the phone to be connected very good Communication keeping customers updated Reviewed on: 19th January 2026

Good efficient service.

5
Good efficient service. Good rates and helpful staff Reviewed on: 19th January 2026

Two re-mortgages with Leek, due to them offering the...

5
Two re-mortgages with Leek, due to them offering the most competitive rates. Continually providing excellent service Reviewed on: 19th January 2026

A great experience from start to finish with Leek BS.

5
A great experience from start to finish with Leek BS. Particularly as a first time buyer Reviewed on: 19th January 2026

Always communicate well and quicky

5
Always communicate well and quicky Reviewed on: 19th January 2026

First time buyer

5
First time buyers I cant believe how easy and stress free it was would definitely tell people to use them. Reviewed on: 19th January 2026

Customer service comes first at the Leek

5
Customer service comes first at the Leek Reviewed on: 19th January 2026

Building Society: great service

5
Mortgage application was handled by my financial adviser and it all progressed very smoothly. Am pleased to find a building society that could meet my needs. Reviewed on: 5th August 2025

Knowledgable, friendly and help with what’s best for me

5
I have a couple of saving accounts and my family friends also have them. Always very happy to set and very informatively advise. Always calm and helpful. Makes things very simole Reviewed on: 28th April 2025

Leek United are professional mingled with kindness.

5
The people I dealt with in Newcastle under Lyme branch were professional, informative but most of all were empathetic and kind. I was in a difficult situation following an acrimonious divorce. I set up a new mortgage in my sole name.The staff were supportive and helpful. I will never forget the kindness and support offered to.me at that difficult period in my life. I always advise people to use Leek United Reviewed on: 9th April 2025

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