Write a review

Go to business site

Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.96 (797 reviews)

View other Lloyds Bank products

3.96

Based on 797 reviews, last reviewed 31st May 2026

30% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Lifetime user of Lloyds. Lifetime user of Lloyds. They are a good bank - they explain credit products fully and all staff on hotlines and in branch that I’ve dealt with has be... Read more Reviewed on: 31st May 2026

Latest lowest rating:

1

Lloyd's bank stole from my account! Lloyd's bank stole money out of my account without my authorisation, they put me in debt of thousands of pounds.. I will never forgive them for what t... Read more Reviewed on: 25th April 2026

Read all reviews See your review

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (797)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Lifetime user of Lloyds.

Lifetime user of Lloyds. They are a good bank - they explain credit products fully and all staff on hotlines and in branch that I’ve dealt with has been friendly and helpful. The club Lloyds saver has great savings interest and the silver account benefits are actually super useful at a good price. Reviewed on: 31st May 2026

Improved massively, still room for more.

Lloyds have improved massively, but before the pandemic they were a bit of a mess, specifically in their anti-fraud triggers going off CONSTANTLY and bricking my cards, Apple Pay etc. It’s better now - although I’ve switched to using PayPal debit instead through the same systems. Also their credit card benefits aren’t great, they expire after 1 year when the card lasts for 3+ (e.g. no international fees). Cashback offers are new but have to be manually activated in the app, not great when it could be automatic. Being a longtime customer doesn’t really count for much. BUT they are generally reliable, give money as compensation when they screw up, and their customer service are generally in the U.K. which I LOVE. Reviewed on: 28th April 2026

Lloyd's bank stole from my account!

Lloyd's bank stole money out of my account without my authorisation, they put me in debt of thousands of pounds.. I will never forgive them for what they done, absolute daylight robbery! Disgusting behaviour.. steer well clear of this pack of cowboys.. Reviewed on: 25th April 2026

Lloyds is a great bank.

Lloyds is a great bank. I have been with them for 10 years and have had no issues. Customer service is great and are always helpful both in store and online. The app is easy to use and the features of cash back are great Reviewed on: 20th April 2026

No issues whatsoever

Had this account for the past 11/12 years, no issues whatsoever. Customer service has always been helpful, new cards have been issued quickly, app is very easy to navigate and laid out clearly Reviewed on: 17th April 2026

My experience has been decent, nothing extraordinary...

My experience has been decent, nothing extraordinary to be honest. Interest rates could be higher, competitors have much higher interest rates and bro banks have such intuitive features. It would help to have pots like Monzo that payments could be made out of. Reviewed on: 17th April 2026

Good old-fashioned bank account - no charges - pure...

Good old-fashioned bank account - no charges - pure and simple Reviewed on: 17th April 2026

A good bank to be and do business

A good bank to be and do business Reviewed on: 16th April 2026

App data leak is unforgivable

Their recent problems with their app showing people other accounts is a very very bad piece of banking Reviewed on: 16th April 2026

Been with loylds bank for over 40 years have always...

Been with loylds bank for over 40 years have always been a good account Reviewed on: 16th April 2026

Do you have a different Lloyds Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Personal bank account
from Investec 4.08 from 3 reviews
Current account
from Unizest 3.86 from 2 reviews
Current account
from Monzo 4.85 from 19406 reviews

Want to see more from Lloyds Bank?

Easy Saver
from Lloyds Bank 4.55 from 74 reviews
Cash ISA
from Lloyds Bank 4.51 from 74 reviews
Club Lloyds Current Account
from Lloyds Bank 4.49 from 677 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub