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Lloyds Bank: Classic Account reviews

3.94
Based on 724 reviews, last reviewed 28th Feb 2025
1500% increase in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
21%
See only 3 star reviews
11%
See only 2 star reviews
3%
See only 1 star reviews
10%

Latest highest rating:

5

Always been quick and efficient never had a problem,... Always been quick and efficient never had a problem, banking with them for over 25 years. Reviewed on: 27th February 2025
Waheba's avatar
Waheba

Latest lowest rating:

2

Online banking poor, great TV ad’s Awhile ago their online facilities wouldn’t work had to use another account with a different bank, I understand in the news again their online platfor... Read more Reviewed on: 28th February 2025
David L's avatar
David L

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (725)

Review of the Lloyds Bank, Classic Account:

Been with them for 11 years!

5
Opened my first account through Lloyds when I was 16 and have stuck with them all the way through to this very day (am 27 now). Never let me down and were very helpful and speedy at resolving the issue I had when I got scammed via a fraudulent e-mail when I was at University (was more naive then than I am now). Keep it up Lloyds! Reviewed on: 10th June 2020

very happy

5
always working, i am very satisfied with their products Reviewed on: 12th September 2023

Racial profiling

1
They hard searched me two times on the same day for one request and refused to contact the agency to take one down when called out for it Reviewed on: 30th August 2023

Caroline K

5
I am kept updated about current products which best suit my lifestyle. Reviewed on: 29th August 2023

Part of the family

5
I always use the tills at our Aberdare branch as the girls are brilliant. Always so welcoming and friendly and I hope that the branch remains open for many years to come. Reviewed on: 24th August 2023

Reliable banking

5
Lloyds offers a reliable banking experience with a easy to use app. Reviewed on: 18th August 2023

Good online but hard to get hold of by phone

4
Good online banking but hard to get hold of by phone Reviewed on: 13th August 2023

A classic 'classic account'

5
Easy to use, convenient app, immediate money transfers & great customer service. Reviewed on: 7th August 2023

Bank

5
Lloyd's always helpful and informative Reviewed on: 27th July 2023

Excellent

5
Excellent customer service and low rate. Reviewed on: 24th July 2023

Probably the worst bank

1
I have bad experience with Lloyds bank.Every time when I need sent more money(around £1000 I can not do it by internet becouse bank needs authorised the payment in the branch.I have to take holiday for make payments - it is incredibly frustrating.My money my decision and a lots of sensitive questions.For who,from who,who is it for me etc.I have enough .Time change the bank .Definitely I don’t recommend Reviewed on: 23rd July 2023

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