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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.08 (776 reviews)

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4.03

Based on 776 reviews, last reviewed 24th Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

57%

20%

10%

Latest highest rating:

5

Would recommend Lloyds bank First of all i would like to ask if anyone ever wins the prize as i have filled out a few of these and never got a response of who has won? I would g... Read more Reviewed on: 24th January 2026

Latest lowest rating:

1

They constantly allow payments which take me overdra... They constantly allow payments which take me overdrawn and when I questioned why get told to ring up even though it says that i cannot talk on the pho... Read more Reviewed on: 23rd January 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (776)

Review of the Lloyds Bank, Classic Account:

very good

very good 5+ very good 5+ very good 5+ Reviewed on: 8th January 2019

Good customer service and cashback

Good customer service and cashback Reviewed on: 15th February 2024

not so good.

not so good. linked to halifax so if that closes then lloyds would too. bank closed my account unfairly and unjustly because of a false claim at which i was in the right and nothing can be done once they make a decision unfortunately Reviewed on: 15th February 2024

Great for everyday banking.

Great for everyday banking. I trust them. Reviewed on: 15th February 2024

I've been with Lloyds as long as I can remembe

I've been with Lloyds as long as I can remember and have never felt the need to switch. The banking is easy, never any unnecessary troubles and they communicate well. Reviewed on: 15th February 2024

Does what it says on the tin

The Lloyd’s classic account does what it says on the tin. There are some cash back bonuses you can access which are nice. The Lloyds app is very easy to use, and I like having online bank statements Reviewed on: 7th February 2024

Appalling customer service

Appalling customer service I was kept on hold with Lloyds dispute team for well over two hours trying to get money refunded which wasn't done as promised by in branch staff only to get no help and Lloyds stating my account doesn't exist despite physical evidence it does, had to order a completely new card go without access to my account for three whole days. There phone and local branch if you could reach someone had absolutely no idea what was going on in their own system their phone and staff either need additional training or a complete overall me and others have found them to absolutely useless. Reviewed on: 25th January 2024

Savings accounts pay minimal interest.

Savings accounts pay minimal interest... Why would I save with Lloyd's? Reviewed on: 18th January 2024

Good current account, easy to use

Good current account, easy to use Reviewed on: 11th January 2024

Was scammed and Lloyds would not do a chargeback.

Was scammed and Lloyds would not do a chargeback. Looking to leave once finance paid off. Reviewed on: 9th January 2024

Lloyds bank

Great helpfull.. Good advice I'd is safe on-line banking easy and safe.. Reviewed on: 9th October 2023

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