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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.91 (801 reviews)

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3.91

Based on 801 reviews, last reviewed 18th Jul 2026

81% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Staff are friendly Staff are friendly, and I am really happy with the bank application; actually, it is user-friendly Reviewed on: 18th July 2026

Latest lowest rating:

1

I visited the Lloyds Bank Kilburn branch to deal wit... I visited the Lloyds Bank Kilburn branch to deal with a Court of Protection matter for my mother. I explained my situation clearly when I checked in a... Read more Reviewed on: 1st July 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (801)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Lloyds banking services are fascinating

Lloyds banking services are fascinating Reviewed on: 12th April 2024

Good live good transfer good company

Good live good transfer good company Reviewed on: 10th April 2024

lack of features...

Interest not particularly good and lack of features compared to challenger banks e.g. you have to pay fx fees abroad! Reviewed on: 2nd April 2024

Not much hussle simply ad your details and its done.

Not much hussle simply ad your details and its done. Reviewed on: 22nd March 2024

Won't let you transfer money to busineses!

Won't let you transfer money to business, due to over zealous staff. Making me have to paypal, cashapp or use bitcoin payments. Reviewed on: 16th March 2024

I’m with Lloyds bank since 2021 I have good experien...

I’m with Lloyds bank since 2021 I have good experience with them it’s my main salary account. Reviewed on: 14th March 2024

It's a good bank with ease of doing business with.

It's a good bank with ease of doing business with. Their customer service is awesome Reviewed on: 14th March 2024

Not good with loan help.

Not good with loan help. When I asked for help I had to go through many calls to HO Reviewed on: 12th March 2024

Terrible in every aspect

Everything regarding Lloyds is terrible. Customer advisors regularly provide incorrect information which has to be sorted by a complaint. Service in my local branch leaves a lot to be desired and feels like nobody really cares anymore. App can be temperamental and cards randomly decline. Enough is enough! Reviewed on: 11th March 2024

Very good service and A reliable bank that I recomme...

Very good service and A reliable bank that I recommend to anyone!! Reviewed on: 1st March 2024

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