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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.96 (797 reviews)

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3.96

Based on 797 reviews, last reviewed 31st May 2026

30% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Lifetime user of Lloyds. Lifetime user of Lloyds. They are a good bank - they explain credit products fully and all staff on hotlines and in branch that I’ve dealt with has be... Read more Reviewed on: 31st May 2026

Latest lowest rating:

1

Lloyd's bank stole from my account! Lloyd's bank stole money out of my account without my authorisation, they put me in debt of thousands of pounds.. I will never forgive them for what t... Read more Reviewed on: 25th April 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (797)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Won't let you transfer money to busineses!

Won't let you transfer money to business, due to over zealous staff. Making me have to paypal, cashapp or use bitcoin payments. Reviewed on: 16th March 2024

I’m with Lloyds bank since 2021 I have good experien...

I’m with Lloyds bank since 2021 I have good experience with them it’s my main salary account. Reviewed on: 14th March 2024

It's a good bank with ease of doing business with.

It's a good bank with ease of doing business with. Their customer service is awesome Reviewed on: 14th March 2024

Not good with loan help.

Not good with loan help. When I asked for help I had to go through many calls to HO Reviewed on: 12th March 2024

Terrible in every aspect

Everything regarding Lloyds is terrible. Customer advisors regularly provide incorrect information which has to be sorted by a complaint. Service in my local branch leaves a lot to be desired and feels like nobody really cares anymore. App can be temperamental and cards randomly decline. Enough is enough! Reviewed on: 11th March 2024

Very good service and A reliable bank that I recomme...

Very good service and A reliable bank that I recommend to anyone!! Reviewed on: 1st March 2024

Receptive customer service experience.

Receptive customer service experience. Reviewed on: 29th February 2024

Good and quickly and very nice reception

Good and quickly and very nice reception Reviewed on: 23rd February 2024

Really and good internet banking app

Really and good internet banking app Reviewed on: 21st February 2024

An in-time reminder for direct debit.

An in-time reminder for direct debit. Also, a low balance notice for potential coming payment. Reviewed on: 16th February 2024

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