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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.06 (724 reviews)

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3.95

Based on 724 reviews, last reviewed 28th Feb 2025

700% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

55%

21%

11%

10%

Latest highest rating:

5

Always been quick and efficient never had a problem,... Always been quick and efficient never had a problem, banking with them for over 25 years. Reviewed on: 27th February 2025

Latest lowest rating:

2

Online banking poor, great TV ad’s Awhile ago their online facilities wouldn’t work had to use another account with a different bank, I understand in the news again their online platfor... Read more Reviewed on: 28th February 2025

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (724)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Nice

Good support for customers and interest rates are low Reviewed on: 21st February 2023

Good

They are another bank that treated me fairly Reviewed on: 18th February 2023

Helpful and Honest

I spent a lot of time in branch when disconnecting financially from my ex husband and they was nothing but patient and helpful. Reviewed on: 9th February 2023

Not impressed

Got my bank closed for no reason which put me in a very bad financial situation Reviewed on: 8th February 2023

Used to be good

I have been banking with Lloyds for a long time and they haven't offered me anything useful and have kept all my accounts even my savings locked into low interest rates and never offered me any overdraft or anything. They have only provided basic banking services and I used to like them because compared to other banks they didn't have ridiculous security for simple things and didn't spy on you but now it's changed and there's really no point banking with them anymore, they don't provide me with anything but a very simple bank account and don't value me as a customer even though I'm a high earner and have a lot of savings. The good thing about them compared to other banks was that they were good for international transfers but now there's others available that are better Reviewed on: 8th February 2023

Couldn't be happier

Lloyds are always brilliant in branch. Their app and service lines are always fantastic. Reviewed on: 8th February 2023

Good Overall

A basic account for beginners but a safe one Reviewed on: 8th February 2023

Online banking

Reliable and easy to open online bank account. Reviewed on: 7th February 2023

Great

No issues really, works, not sent loads of emails of anything. Just lets me get on with things and if I have an issue its resolved quick Reviewed on: 5th February 2023

Great service thank you!

Could not recommend them more - very pleased! Reviewed on: 3rd February 2023

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