Write a review

Go to business site

Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.08 (775 reviews)

View other Lloyds Bank products

4.03

Based on 775 reviews, last reviewed 23rd Jan 2026

350% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

57%

20%

10%

Latest highest rating:

4

It’s fine for dusky use but not very rewarding, good... It’s fine for dusky use but not very rewarding, good customer service Reviewed on: 23rd January 2026

Latest lowest rating:

1

They constantly allow payments which take me overdra... They constantly allow payments which take me overdrawn and when I questioned why get told to ring up even though it says that i cannot talk on the pho... Read more Reviewed on: 23rd January 2026

Read all reviews See your review

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (775)

Review of the Lloyds Bank, Classic Account:

Great service thank you!

Could not recommend them more - very pleased! Reviewed on: 3rd February 2023

Have always been good and dependable

Have always been good and dependable Reviewed on: 22nd January 2026

The top of their game

Friendly staff and great customer service when I have had an issue. The queues could be a bit shorter and wait times in the bank though, but that is probably down to limited staff. Excellent phone manner and have helped me with a number of issues such as suspected fraud when someone was using my card details online among other things. The account itself is easy to use on the mobile app and I like that it has a number of features such as getting a bank statement sent out or being able to switch between that and my savings account so I can put money away and not be able to access it from my current account. Overall, I've been with Lloyds Bank for 15 years and I've had very limited problems, always dealt with ease and with the highest professionalism and customer care amongst the efficiency of using my card on contactless and the mobile app. They seem hot on fraud to ensure your money isn't being taken and seems to care about their customers. I will be staying loyal to them and haven't switched despite other banks offering incentives because Lloyds have proven time and time again to be the best and most reliable bank out there Reviewed on: 22nd January 2026

The bank's staff is very polite and the services are...

The bank's staff is very polite and the services are excellent Reviewed on: 22nd January 2026

I have been banking with lloyds since 1988 when I jo...

I have been banking with lloyds since 1988 when I joined the Army and in all those years I've never had a problem with them Reviewed on: 22nd January 2026

Would totally recommend Lloyds Bank Plc

Excellent customer service, the staff went above and beyond to help me and really listened and empathised with my situation. They helped me feel alot better about everything and i literally cannot thank them enough. I really felt that they cared and that makes such a HUGE difference. Truly indebted to them. Reviewed on: 5th September 2025

It's the best bank ever

It's the best bank ever .I really love this bank because it's sorting out even the biggest problem you could have Reviewed on: 5th September 2025

Adequate rates helpful staff

Adequate rates helpful staff when you need something Reviewed on: 4th September 2025

I’m really having a good time with Lloyds Bank Class...

I’m really having a good time with Lloyds Bank Classic Account. Zero account charges and I can access my finances anytime. Reviewed on: 2nd July 2025

Lloyds Customer Service is above and beyond excellent

I recently had to phone Lloyds and explain my financial situation as I had got myself in a mess. Everyone I spoke too was really lovely, helpful and understanding. They made me feel like a highly valued customer and I am truly grateful to them for all their help and advice. They were so kind to me, I literally cannot thank them enough. Reviewed on: 13th June 2025

Lloyds is a stample company

Lloyds is a stample company, Ive been using it for more than ten years, never an issue, never surprises. Website is reliable and the app is really useful. Would recommend. Reviewed on: 28th May 2025

Do you have a different Lloyds Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Graduate Current Account
from RBS 3.74 from 11 reviews
Current account
from Zopa 4.97 from 2380 reviews
Cash Account
from Bank of Scotland 3.97 from 55 reviews

Want to see more from Lloyds Bank?

Cashback credit card
from Lloyds Bank 4.86 from 7 reviews
Travel Money
from Lloyds Bank 4.63 from 3 reviews
Student Mastercard Credit Card
from Lloyds Bank 4.61 from 7 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub