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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.96 (797 reviews)

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3.96

Based on 797 reviews, last reviewed 31st May 2026

30% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Lifetime user of Lloyds. Lifetime user of Lloyds. They are a good bank - they explain credit products fully and all staff on hotlines and in branch that I’ve dealt with has be... Read more Reviewed on: 31st May 2026

Latest lowest rating:

1

Lloyd's bank stole from my account! Lloyd's bank stole money out of my account without my authorisation, they put me in debt of thousands of pounds.. I will never forgive them for what t... Read more Reviewed on: 25th April 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (797)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Efficient way of banking

Lloyds provides efficient banking methods which saves customers time and make banking much more simple and convenient. Reviewed on: 10th March 2023

Easy to use

I have been with Lloyds since I moved to the UK almost 10 years ago now, they have never let me down and have always been easy to deal with. Reviewed on: 10th March 2023

Rubbish customer service

Unhelpful staff in branch who made me decide to go to another branch who were able to answer my query Reviewed on: 10th March 2023

Years of good service

I have banked with Lloyds for more than forty years and in this time have never had cause to complain about their service. Reviewed on: 10th March 2023

GREAT SERVICE

I AM VERY PLEASED WITH MY LLOYDS CARD. Reviewed on: 10th March 2023

What a bank

I love Lloyds’s Bank as they’ve always looked after me ! Reviewed on: 9th March 2023

Bank

I been using Lloyds for a years . Its very good bank and I would highly recomended . Reviewed on: 9th March 2023

Best bank

This is one bank that treats me on a personal basis. The internet app is amazingly useful and if there is a problem they can rectify with one message. It’s no coincidence that I have been with bank for 50 years. Reviewed on: 9th March 2023

Friendly staff

Always received fantastic service when in my local branch. With so many high street branches closing and everything being done online. It's good to still get the personal touch in branch. Reviewed on: 9th March 2023

Been a customer for over 20 years

Lloyds current account has been fantastic. Whether dealing in house, online or app, I’ve always been a happy customer! Reviewed on: 9th March 2023

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