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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.91 (801 reviews)

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3.91

Based on 801 reviews, last reviewed 18th Jul 2026

81% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Staff are friendly Staff are friendly, and I am really happy with the bank application; actually, it is user-friendly Reviewed on: 18th July 2026

Latest lowest rating:

1

I visited the Lloyds Bank Kilburn branch to deal wit... I visited the Lloyds Bank Kilburn branch to deal with a Court of Protection matter for my mother. I explained my situation clearly when I checked in a... Read more Reviewed on: 1st July 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (801)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Current account

Lloyd’s online banking makes life incredibly easy. Both web and app are user friendly. Good benefits and great customer service. I also find the staff in branch to be very helpful. Only downside is the fees associated with arranged overdrafts, this could be lower Reviewed on: 3rd February 2020

classic account

banked with them for over 25 years! still great customer service! Reviewed on: 2nd February 2020

Best account for daily use

I have never had any problems with Lloyds, they even paid me in full the same day has I complained about someone taking money out of my account. Reviewed on: 2nd February 2020

Average bank account

I have only average experience Reviewed on: 30th January 2020

A bank and account to trust

In this day and age of online banking and buying on line, security is paramount. I've had my account over 12 years and over that time had my account hacked and emptied, dodgy payments to internet site's. Whenever a problem has arisen, Lloyd's team have dealt with it quickly and efficiently. I would trust my money anywhere else. Reviewed on: 29th January 2020

Good

Good sirves I have last 8 years for this bank account Lloyds bank in Slough Reviewed on: 28th January 2020

Rimvydas baldyska

Very nice bank, the best bank I ever had Reviewed on: 24th January 2020

Always good service

I always receive great service and the staff are so friendly. Reviewed on: 20th January 2020

Great app

App that looks great and works efficiently Reviewed on: 19th January 2020

Easy banking

I find Lloyds helpful when ever i need to contact them its easy,and quick. I use the app for my accounts and creditcards and loan all together in one handy app. Reviewed on: 17th January 2020

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