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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.96 (797 reviews)

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3.96

Based on 797 reviews, last reviewed 31st May 2026

30% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Lifetime user of Lloyds. Lifetime user of Lloyds. They are a good bank - they explain credit products fully and all staff on hotlines and in branch that I’ve dealt with has be... Read more Reviewed on: 31st May 2026

Latest lowest rating:

1

Lloyd's bank stole from my account! Lloyd's bank stole money out of my account without my authorisation, they put me in debt of thousands of pounds.. I will never forgive them for what t... Read more Reviewed on: 25th April 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (797)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

A bank and account to trust

In this day and age of online banking and buying on line, security is paramount. I've had my account over 12 years and over that time had my account hacked and emptied, dodgy payments to internet site's. Whenever a problem has arisen, Lloyd's team have dealt with it quickly and efficiently. I would trust my money anywhere else. Reviewed on: 29th January 2020

Good

Good sirves I have last 8 years for this bank account Lloyds bank in Slough Reviewed on: 28th January 2020

Rimvydas baldyska

Very nice bank, the best bank I ever had Reviewed on: 24th January 2020

Always good service

I always receive great service and the staff are so friendly. Reviewed on: 20th January 2020

Great app

App that looks great and works efficiently Reviewed on: 19th January 2020

Easy banking

I find Lloyds helpful when ever i need to contact them its easy,and quick. I use the app for my accounts and creditcards and loan all together in one handy app. Reviewed on: 17th January 2020

Very happy

I've been with them for 7 years and have no complaints . Reviewed on: 14th January 2020

Online banking

Good bank, straighforward and easy to use. Would highly recommend. Reviewed on: 13th January 2020

A good, classic account with decent features

I've had more positive experiences with this account than any other I've tried so far. There aren't a whole host of benefits, however the customer service has been exceptional and I cannot complain. Reviewed on: 10th January 2020

Never any issues but if there is it's dealt with

24 hour UK helpline. All problems are dealt with quickly and efficiently. I wouldn't bank with anyone else Reviewed on: 9th January 2020

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