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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.91 (801 reviews)

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3.91

Based on 801 reviews, last reviewed 18th Jul 2026

81% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Staff are friendly Staff are friendly, and I am really happy with the bank application; actually, it is user-friendly Reviewed on: 18th July 2026

Latest lowest rating:

1

I visited the Lloyds Bank Kilburn branch to deal wit... I visited the Lloyds Bank Kilburn branch to deal with a Court of Protection matter for my mother. I explained my situation clearly when I checked in a... Read more Reviewed on: 1st July 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (801)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

customer service

Average customer services for an average bank Reviewed on: 4th January 2019

A bank you really can trust

Lloyds bank have always been very helpful, polite and makes you feel safe. Reviewed on: 3rd January 2019

overall rating

I found that they are very helpful Reviewed on: 31st December 2018

App

The app is perfect for banking on the go as I never get a chance to go to my branch. It’s simple to use and easy to find what you’re after. Reviewed on: 30th December 2018

Easy banking

The app is so easy to use and you can do everything you need in seconds Reviewed on: 30th December 2018

reliable classic banking

staff always friendly and very informative Reviewed on: 29th December 2018

a great bank

been with lloyds for over 30 years and they have always been spot on always Reviewed on: 28th December 2018

Utterly useless

Have no interest in you as an individual. Just care about selling you as many of their useless products as possible. Stay clear. Stay well clear. Reviewed on: 25th December 2018

Good service

It always has good service etc..was perfect Reviewed on: 24th December 2018

Fair awesome services

I have no words to say about the services and etc.. everything is perfect Reviewed on: 24th December 2018

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