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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.06 (730 reviews)

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3.95

Based on 730 reviews, last reviewed 9th Mar 2025

1900% increase in 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

54%

21%

11%

Latest highest rating:

5

England Best High Street Bank Lloyds Bank’s Classic Account offers reliable banking with easy online and mobile access. Customer service is generally good, though wait times can be... Read more Reviewed on: 9th March 2025

Latest lowest rating:

1

Lloyd's bank customer service staff are so rude they... Lloyd's bank customer service staff are so rude they do not deal with situations great. Worst bank ever Reviewed on: 4th March 2025

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (730)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Hassle free

Been with them for years, and overall it's a hassle free service. Reviewed on: 8th February 2018

Reliable and meets my needs

Been a customer and had my current account for over 20yrs. They've met all my needs, got me through my uni days with a overdraft then helped me take out a loan to pay off my overdraft over 5yrs. Never had any problems. Reviewed on: 8th February 2018

Very easy to open a account friendly staff

Staff were really helpful and friendly and it was easy to open a simple account with them and very fast Reviewed on: 7th February 2018

Good customer service in my local bank

Very friendly staff who have plenty of time for the customers. Online banking is also easy to use and you can view a summary of all accounts at once. Reviewed on: 7th February 2018

Bankers

Title sums it up! On a par with estate agents and traffic wardens. Reviewed on: 7th February 2018

Generally everything you need

Lloyds has provided everything I wanted out of my current account. Nothing more, nothing less. Reviewed on: 6th February 2018

Not bad

My bank is ok. I've had no problems with them. Reviewed on: 4th February 2018

A fair bank with good rates

I have been a customer of lloyds for the past 16 years and find them to be fair and open Reviewed on: 3rd February 2018

Improvements beingh Made

When I first banked with LLoyds I didn't have a good word to say about them, staff not helpful, Bank manager not helpful, everything I didn't want in a bank. After reopening a dormant account I have found the branch I now use, Helpful, Have time for you, make banking much easier. As I'm currently have money in the account everything is ok not sure how it would be if I didn't have enough money in the account Reviewed on: 1st February 2018

Always get a good service

Generally a hassle free experience Reviewed on: 23rd January 2018

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