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Lloyds Bank: Classic Account reviews

3.91
Based on 801 reviews, last reviewed 18th Jul 2026
81% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
56%
See only 4 star reviews
20%
See only 3 star reviews
10%
See only 2 star reviews
3%
See only 1 star reviews
11%

Latest highest rating:

5

Staff are friendly Staff are friendly, and I am really happy with the bank application; actually, it is user-friendly Reviewed on: 18th July 2026
M K 's avatar
M K

Latest lowest rating:

1

I visited the Lloyds Bank Kilburn branch to deal wit... I visited the Lloyds Bank Kilburn branch to deal with a Court of Protection matter for my mother. I explained my situation clearly when I checked in a... Read more Reviewed on: 1st July 2026
Jia Ma's avatar
Jia Ma

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (801)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

1
Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Best bank of UK

5
No hiden fees. Easy to use. Good service. ;) Reviewed on: 18th December 2018

Everything what you need from a bank

5
They provide good services that easy to use Reviewed on: 18th December 2018

Great bank, had no issues so far.

5
Great banking service, been using it for years and haven't had any issues. Customer service has been great both in store and iver the phone. Reviewed on: 17th December 2018

Friendly staff.

5
Don't know if it is just the Prudhoe branch - but a really personal feel whenever I call in / do any transactions in branch. Reviewed on: 17th December 2018

They do the job

3
Seems to be less and less branches=near us which isn’t convenient. They are ok. Reviewed on: 13th December 2018

Ok but probably not the best bank

3
Not great terms for accidental overdraft. Not great interest rates. Plus is that there is still a branch on my high street. Reviewed on: 8th December 2018

Faster in the branch

5
From my experience When do you have a problem it’s better to go to the local branch then online Reviewed on: 8th December 2018

good experience

5
Very friendly staffs always helpful Reviewed on: 7th December 2018

Easy banking

4
App is easy to use. App sometimes goes down for a little while but that’s technology. Over all good experience with Lloyd’s Reviewed on: 7th December 2018

Not bad

4
Nothing to complain about, would recommend if someone had a bad experience elsewhere Reviewed on: 6th December 2018

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