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Lloyds Bank: Classic Account reviews

3.95
Based on 730 reviews, last reviewed 9th Mar 2025
1900% increase in 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
54%
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21%
See only 3 star reviews
11%
See only 2 star reviews
3%
See only 1 star reviews
11%

Latest highest rating:

5

England Best High Street Bank Lloyds Bank’s Classic Account offers reliable banking with easy online and mobile access. Customer service is generally good, though wait times can be... Read more Reviewed on: 9th March 2025
Stephen O's avatar
Stephen O

Latest lowest rating:

1

Lloyd's bank customer service staff are so rude they... Lloyd's bank customer service staff are so rude they do not deal with situations great. Worst bank ever Reviewed on: 4th March 2025
Natanie m's avatar
Natanie m

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (730)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

1
Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

EXCELLENCE

5
GRETA INFORMATION AND CUSTOMER SERVICE Reviewed on: 9th January 2018

EXCELLENCE

5
EXCELLENT SERVICE AND INFORMATION AND GUIDANCE FOR CUSTOMERS FROM LLOYDS Reviewed on: 9th January 2018

My view of Lloyds classic account

5
I have had my account for about five years I have never had any problems it is easy to use online and there it help and advise when needed Reviewed on: 9th January 2018

Online banking so easy to use

5
Just simple banking easy to use no personal contact required Reviewed on: 8th January 2018

Good service no hassle

4
Had this account for sometime it is quick and easy to access funds both at him and at work. Reviewed on: 7th January 2018

AN OK BANK

3
i HAVE ALWAYS BANKED WITH llOYDS BUT RECENTLY i HAVE THOUGHT OF CHANGING BECAUSE IT IS BECOMING SO HARD TO FIND A BRANCH THAT IS STILL OPEN. wE USED TO HAVE A BRANCH IN TOWNS NEAR US BUT NOW WE HAVE A MINIMUM 35 MINUTE JOURNEY TO FIND ONE. iM SO DISAPPOINTED Reviewed on: 7th January 2018

Excellent

4
Love it Reviewed on: 7th January 2018

Horrific daily charges

1
We have an overdraft and the daily charges are horrific on top of the monthly charges. No chance of ever paying it off Reviewed on: 5th January 2018

Great service

5
Lloyds have always been clear, helpful and direct. I especially like their online banking and mobile banking - both are clearly laid out and simple to use. Reviewed on: 5th January 2018

Does what it's supposed to

4
I wouldn't go to any other bank. I've never had a problem with them as far as I can remember. Reviewed on: 4th January 2018

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