Smart Money People Logo
Go to business site
Share this page
Link copied

Lloyds Bank: Classic Account reviews

View other Lloyds Bank products
4.02
Based on 776 reviews, last reviewed 24th Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
57%
See only 4 star reviews
20%
See only 3 star reviews
10%
See only 2 star reviews
3%
See only 1 star reviews
10%

Latest highest rating:

5

Would recommend Lloyds bank First of all i would like to ask if anyone ever wins the prize as i have filled out a few of these and never got a response of who has won? I would g... Read more Reviewed on: 24th January 2026
Clare's avatar
Clare

Latest lowest rating:

1

They constantly allow payments which take me overdra... They constantly allow payments which take me overdrawn and when I questioned why get told to ring up even though it says that i cannot talk on the pho... Read more Reviewed on: 23rd January 2026
Helen S's avatar
Helen S
Read all reviews See your review

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (776)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

1
Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019
W Roberts's avatar
W Roberts

Brilliant service, customer service excellent

4
I have been a victim of fraud. Money was taken out of my account. Lloyd's were quick to suspend the account when abnormal transactions were made, limiting the theft. Great customer service and a swift refund of my money. Reviewed on: 21st January 2018
Louis Miller's avatar
Louis Miller

LLOYDS

3
PREVIOUSLY NOT HAD A PROBLEM BUT RECENTLY NOTICED A DAILY OD FEE - WAS A SURPRISE Reviewed on: 19th January 2018
SARS's avatar
SARS

Never had any issues

5
I've been a customer since I was 16 and I'm now 31 I can't fault them Reviewed on: 18th January 2018
xxxkayxxx's avatar
xxxkayxxx

Great bank no issues

5
They always call to see if I need any help & want to come in to review my account. I always gets good customer service Reviewed on: 14th January 2018
Grace.Hawker's avatar
Grace.Hawker

Good

4
Overall good bank regular stuff! Reviewed on: 13th January 2018
Aaron's avatar
Aaron

Pleased with service

5
A good, reliable current account with plenty of cash points available to withdraw cash. Reviewed on: 11th January 2018
John C's avatar
John C

EXCELLENCE

5
GRETA INFORMATION AND CUSTOMER SERVICE Reviewed on: 9th January 2018
Kath Hooper's avatar
Kath Hooper

EXCELLENCE

5
EXCELLENT SERVICE AND INFORMATION AND GUIDANCE FOR CUSTOMERS FROM LLOYDS Reviewed on: 9th January 2018
Kath Hooper's avatar
Kath Hooper

My view of Lloyds classic account

5
I have had my account for about five years I have never had any problems it is easy to use online and there it help and advise when needed Reviewed on: 9th January 2018
Denise 's avatar
Denise

Online banking so easy to use

5
Just simple banking easy to use no personal contact required Reviewed on: 8th January 2018
Keith's avatar
Keith

Do you have a different Lloyds Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Lloyds Bank?

  • Cashback credit card

    from Lloyds Bank 4.78 from 9 reviews
    Lloyds Bank

  • Travel Money

    from Lloyds Bank 4.63 from 3 reviews
    Lloyds Bank

  • Student Mastercard Credit Card

    from Lloyds Bank 4.61 from 7 reviews
    Lloyds Bank
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill