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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.91 (805 reviews)

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3.91

Based on 805 reviews, last reviewed 2nd Sep 2026

62% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Great service great service yes yes yes yes amazing... Great service great service yes yes yes yes amazing service Reviewed on: 2nd September 2026

Latest lowest rating:

1

Really poor customer service Up until yesterday I had nothing but good things to say about Lloyds. I changed from another high street bank eight years ago and everything had been ... Read more Reviewed on: 20th August 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (805)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Bankers

Title sums it up! On a par with estate agents and traffic wardens. Reviewed on: 7th February 2018

Generally everything you need

Lloyds has provided everything I wanted out of my current account. Nothing more, nothing less. Reviewed on: 6th February 2018

Not bad

My bank is ok. I've had no problems with them. Reviewed on: 4th February 2018

A fair bank with good rates

I have been a customer of lloyds for the past 16 years and find them to be fair and open Reviewed on: 3rd February 2018

Improvements beingh Made

When I first banked with LLoyds I didn't have a good word to say about them, staff not helpful, Bank manager not helpful, everything I didn't want in a bank. After reopening a dormant account I have found the branch I now use, Helpful, Have time for you, make banking much easier. As I'm currently have money in the account everything is ok not sure how it would be if I didn't have enough money in the account Reviewed on: 1st February 2018

Always get a good service

Generally a hassle free experience Reviewed on: 23rd January 2018

Friendly service

Friendly and professional service. Great online features Reviewed on: 22nd January 2018

Easy current account

Easy to navigate around your account details, simple & clear instructions. Reviewed on: 21st January 2018

Why bank anywhere else?

Have found Lloyds to be helpful and they act like they really want and care about your custom. Reviewed on: 21st January 2018

Solid

Solid and dependable over the years Reviewed on: 21st January 2018

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