Paid advertisement
Smart Money People Logo
Go to business site
Share this page
Link copied

Lloyds Bank: Classic Account reviews

View other Lloyds Bank products
3.96
Based on 797 reviews, last reviewed 31st May 2026
30% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
56%
See only 4 star reviews
20%
See only 3 star reviews
10%
See only 2 star reviews
3%
See only 1 star reviews
11%

Latest highest rating:

5

Lifetime user of Lloyds. Lifetime user of Lloyds. They are a good bank - they explain credit products fully and all staff on hotlines and in branch that I’ve dealt with has be... Read more Reviewed on: 31st May 2026
Gemma F's avatar
Gemma F

Latest lowest rating:

1

Lloyd's bank stole from my account! Lloyd's bank stole money out of my account without my authorisation, they put me in debt of thousands of pounds.. I will never forgive them for what t... Read more Reviewed on: 25th April 2026
James's avatar
James
Read all reviews See your review

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (797)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

1
Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019
W Roberts's avatar
W Roberts

Why bank anywhere else?

5
Have found Lloyds to be helpful and they act like they really want and care about your custom. Reviewed on: 21st January 2018
Paula England's avatar
Paula England

Solid

4
Solid and dependable over the years Reviewed on: 21st January 2018
Lance Bellers's avatar
Lance Bellers

Brilliant service, customer service excellent

4
I have been a victim of fraud. Money was taken out of my account. Lloyd's were quick to suspend the account when abnormal transactions were made, limiting the theft. Great customer service and a swift refund of my money. Reviewed on: 21st January 2018
Louis Miller's avatar
Louis Miller

LLOYDS

3
PREVIOUSLY NOT HAD A PROBLEM BUT RECENTLY NOTICED A DAILY OD FEE - WAS A SURPRISE Reviewed on: 19th January 2018
SARS's avatar
SARS

Never had any issues

5
I've been a customer since I was 16 and I'm now 31 I can't fault them Reviewed on: 18th January 2018
xxxkayxxx's avatar
xxxkayxxx

Great bank no issues

5
They always call to see if I need any help & want to come in to review my account. I always gets good customer service Reviewed on: 14th January 2018
Grace.Hawker's avatar
Grace.Hawker

Good

4
Overall good bank regular stuff! Reviewed on: 13th January 2018
Aaron's avatar
Aaron

Pleased with service

5
A good, reliable current account with plenty of cash points available to withdraw cash. Reviewed on: 11th January 2018
John C's avatar
John C

EXCELLENCE

5
GRETA INFORMATION AND CUSTOMER SERVICE Reviewed on: 9th January 2018
Kath Hooper's avatar
Kath Hooper

EXCELLENCE

5
EXCELLENT SERVICE AND INFORMATION AND GUIDANCE FOR CUSTOMERS FROM LLOYDS Reviewed on: 9th January 2018
Kath Hooper's avatar
Kath Hooper

Do you have a different Lloyds Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Lloyds Bank?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill