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Lloyds Bank: Classic Account reviews

View other Lloyds Bank products
3.91
Based on 801 reviews, last reviewed 18th Jul 2026
81% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
56%
See only 4 star reviews
20%
See only 3 star reviews
10%
See only 2 star reviews
3%
See only 1 star reviews
11%

Latest highest rating:

5

Staff are friendly Staff are friendly, and I am really happy with the bank application; actually, it is user-friendly Reviewed on: 18th July 2026
M K 's avatar
M K

Latest lowest rating:

1

I visited the Lloyds Bank Kilburn branch to deal wit... I visited the Lloyds Bank Kilburn branch to deal with a Court of Protection matter for my mother. I explained my situation clearly when I checked in a... Read more Reviewed on: 1st July 2026
Jia Ma's avatar
Jia Ma
Read all reviews See your review

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (801)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

1
Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019
W Roberts's avatar
W Roberts

Good

4
Overall good bank regular stuff! Reviewed on: 13th January 2018
Aaron's avatar
Aaron

Pleased with service

5
A good, reliable current account with plenty of cash points available to withdraw cash. Reviewed on: 11th January 2018
John C's avatar
John C

EXCELLENCE

5
GRETA INFORMATION AND CUSTOMER SERVICE Reviewed on: 9th January 2018
Kath Hooper's avatar
Kath Hooper

EXCELLENCE

5
EXCELLENT SERVICE AND INFORMATION AND GUIDANCE FOR CUSTOMERS FROM LLOYDS Reviewed on: 9th January 2018
Kath Hooper's avatar
Kath Hooper

My view of Lloyds classic account

5
I have had my account for about five years I have never had any problems it is easy to use online and there it help and advise when needed Reviewed on: 9th January 2018
Denise 's avatar
Denise

Online banking so easy to use

5
Just simple banking easy to use no personal contact required Reviewed on: 8th January 2018
Keith's avatar
Keith

Good service no hassle

4
Had this account for sometime it is quick and easy to access funds both at him and at work. Reviewed on: 7th January 2018
chris merrick's avatar
chris merrick

AN OK BANK

3
i HAVE ALWAYS BANKED WITH llOYDS BUT RECENTLY i HAVE THOUGHT OF CHANGING BECAUSE IT IS BECOMING SO HARD TO FIND A BRANCH THAT IS STILL OPEN. wE USED TO HAVE A BRANCH IN TOWNS NEAR US BUT NOW WE HAVE A MINIMUM 35 MINUTE JOURNEY TO FIND ONE. iM SO DISAPPOINTED Reviewed on: 7th January 2018
Hazel Beddows's avatar
Hazel Beddows

Excellent

4
Love it Reviewed on: 7th January 2018
Charlotte Botting's avatar
Charlotte Botting

Horrific daily charges

1
We have an overdraft and the daily charges are horrific on top of the monthly charges. No chance of ever paying it off Reviewed on: 5th January 2018
Cara's avatar
Cara

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