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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.91 (801 reviews)

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3.91

Based on 801 reviews, last reviewed 18th Jul 2026

81% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Staff are friendly Staff are friendly, and I am really happy with the bank application; actually, it is user-friendly Reviewed on: 18th July 2026

Latest lowest rating:

1

I visited the Lloyds Bank Kilburn branch to deal wit... I visited the Lloyds Bank Kilburn branch to deal with a Court of Protection matter for my mother. I explained my situation clearly when I checked in a... Read more Reviewed on: 1st July 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (801)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Decent service

Decent service, no limit to how much money I can take out in one day, but can't be overdraft without them knowing. Reviewed on: 18th September 2017

Student account holder

A bank like any other really, having an account with them and TSB, they don't really provide anything particularly interesting to students - they also have very high unplanned overdraft fees, which in an of themselves I don't disagree with, however it doesn't seem sensible to leave them so high on a student acct. I was once charged £15 for an overdraft of £2 which is borderline punitive. In any case, decent bank - could be more attractive to students. Reviewed on: 17th September 2017

Would recommend

Always great customer service when I visit the bank, always happy to help whenever they can, the internet banking is easy to use, got free cinema tickets from them which was great, only problems I've ever had were with isas but they sorted it out for me very quickly. Lloyds had been a great bank, would recommend. Reviewed on: 5th September 2017

Helpful friendly staff

Been with Lloyds for many years , they are always helpful and go the extra mile. Reviewed on: 30th June 2017

Generally Happy

I have been gnerally happy with this bank . There is always someone available , the online banking is easy to access. Reviewed on: 29th June 2017

Hassle free service

I've been a customer for 30 years and they've been retry sound the whole time. As long as I keep them informed they're usually supportive and give me what I need. Reviewed on: 28th June 2017

average

Bank account is fairly standard. Customer service is pretty poor. Not sure if i would recommend. Reviewed on: 22nd June 2017

Lloyds

They have a very good product wich is the Classic Account.Very easy to manage! Reviewed on: 22nd June 2017

nice

big company,nice workers!trying to do the best! Reviewed on: 19th June 2017

Brilliant

Very friendly and easy to use bank Reviewed on: 15th June 2017

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