Write a review

Go to business site

Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.08 (773 reviews)

View other Lloyds Bank products

4.04

Based on 773 reviews, last reviewed 23rd Jan 2026

350% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

57%

20%

10%

Latest highest rating:

5

Amazing experience. Amazing experience. Best customer service Reviewed on: 23rd January 2026

Latest lowest rating:

1

Time for Fat Cats to use weight loss medication! Not only have Lloyds closed many branches, they also introduced monthly fixed charges on all treasurers accounts for small organisations like sports c... Read more Reviewed on: 23rd January 2026

Read all reviews See your review

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (773)

Review of the Lloyds Bank, Classic Account:

Poor VFM, too many emails, good website & app

Poor interest rates, but what do you expect from a bank. Poor ethos generally I'd say if my experience in claiming back missold PPI was anything to go by. It's coloured my perceptions of them ever since! Way too many marketing emails. The app is great, it's easy to use and feels secure. Website is good, and recently updated so you can easily access past statements within a given timeframe. Reviewed on: 4th March 2021

Brilliant Customer Service

Whenever I have needed to contact Lloyds Bank by telephone, everyone has been really lovely to speak too and have always been able to help me and resolve any issues there and then. Reviewed on: 26th February 2025

I've only been with the bank 18 months.

I've only been with the bank 18 months. But I have visited my local branch a few times and the staff have been very friendly and resolved my requests promptly. The App is also very easy to use, being user-friendly and fast. Reviewed on: 26th February 2025

trustworthy

solid bank, good website, and info is relevant Reviewed on: 26th February 2025

Good customer experience.

Good customer experience. Easy banking Reviewed on: 26th February 2025

Online banking

Very easy to use on web site and always you can get advice and help if neaded Reviewed on: 26th February 2025

Excellent.

My experience with the Bank has been excellent. The staff are always on hand to help and support me whenever I have any issues which needs to be sorted ie. Issues dealing with fraudulent transactions and other issues that arise. Reviewed on: 26th February 2025

Can't fault them easy to get ahold of if needed and...

Can't fault them easy to get ahold of if needed and quick to sort out issues Reviewed on: 26th February 2025

Haven't been in the country long

Haven't been in the country long, but Lloyds doesn't judge me by my immigration status. Reviewed on: 12th February 2025

Excellent service and support, no problems

Excellent service and support, no problems Reviewed on: 3rd February 2025

Reliable bank, costumer service is very good.

Reliable bank, costumer service is very good. Reviewed on: 23rd January 2025

Do you have a different Lloyds Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Current account
from Barclays 4.49 from 4903 reviews
Select Silver Current Account
from RBS 4.51 from 28 reviews
Choice Current Account
from Danske Bank UK 3.42 from 21 reviews

Want to see more from Lloyds Bank?

Cashback credit card
from Lloyds Bank 4.83 from 6 reviews
Travel Money
from Lloyds Bank 4.63 from 3 reviews
Student Mastercard Credit Card
from Lloyds Bank 4.61 from 7 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub