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Loughborough Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.78 (130 reviews)

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4.77

Based on 130 reviews, last reviewed 19th Feb 2026

275% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

2 star

Latest highest rating:

5

PROFESSIONAL LOUGHBOROUGH. Had no qualms at all excellent service. Thorough and professional. Reviewed on: 19th February 2026

Latest lowest rating:

1

High rates , massive wait on a mortgage interview, s... High rates , massive wait on a mortgage interview, spoke to a pleasant gentlemen but I wanted to ask his manager a few questions, he did inform me she... Read more Reviewed on: 4th February 2026

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About this product

Loughborough Building Society mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of Loughborough Building Society mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.

Loughborough Building Society Mortgages reviews (130)

Review of the Loughborough Building Society, Mortgages:

Mortgage adviser Ellie was very polite and helpful i...

Mortgage adviser Ellie was very polite and helpful in dealing with query Reviewed on: 3rd February 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Hasmuhk, so glad that we could help! Response date: 4th February 2025

Good value and friendly

felt the process could be faster as I had to meet a deadline. would like more human contact. Reviewed on: 10th September 2024

Reply from Loughborough Building Society Thank you for your feedback George, it’s much appreciated and will be used to guide our development in the future. Response date: 12th September 2024

Very friendly easy to communicate with They were esp...

Very friendly easy to communicate with They were especially helpful with our mortgage application I would recommend them after a long time dealing with another company who never really knew who we were A breath of fresh air Reviewed on: 7th September 2024

Reply from Loughborough Building Society Thanks for sharing your experience with us Angela, so glad that we could help! Response date: 9th September 2024

Personal review

Personal review was excellent, most others are very computer driven. Older customers need more understanding of their financial status Reviewed on: 5th September 2024

Reply from Loughborough Building Society Thanks for sharing your experience with us Geoffrey, so glad that we could help! Response date: 9th September 2024

House loan

my deal was organised by P I A financial services and was done very well Reviewed on: 3rd September 2024

I was concerned about renewing my mortgage as this w...

I was concerned about renewing my mortgage as this was my first time - however I got the renewal offer signed it and emailed it back within 30 mins it was approved - the offer was really good - a weight off my mind! Reviewed on: 31st August 2024

Reply from Loughborough Building Society Thanks for sharing your experience with us Jonnie, so glad that we could help! Response date: 2nd September 2024

Speed of remortgage offer and acceptance

Received our remortgage offer following our discounted term ending. Offered a really good deal, signed the paperwork emailed back and half about later received confirmation all done and dusted. Amazing service Reviewed on: 31st August 2024

Reply from Loughborough Building Society Thanks for sharing your experience with us Mark, so glad that we could help! Response date: 2nd September 2024

All good with the Building Society

All good with the Building Society, our solicitors were poor communicators but the Building Society and our financial advisors were very goof Reviewed on: 15th August 2024

Reply from Loughborough Building Society Thank you, so glad that we could help! Response date: 16th August 2024

Excellent service quick and keep you updated ,

Excellent service quick and keep you updated , Reviewed on: 9th August 2024

Reply from Loughborough Building Society Thanks for sharing your experience with us Lynn, so glad that we could help! Response date: 9th August 2024

It was very fast and smooth, had no hiccups and extr...

It was very fast and smooth, had no hiccups and extremely informative ! I’m happy Reviewed on: 22nd July 2024

Reply from Loughborough Building Society Thanks for sharing your experience with us Jake, so glad that we could help! Response date: 22nd July 2024

Excellent Customer Service

Everyone we have spoken to regarding our Family buy-to-let mortgage has been really helpful, and the level of customer service has been excellent. Reviewed on: 19th July 2024

Reply from Loughborough Building Society Thanks for sharing your experience with us Charlotte, so glad that we could help! Response date: 19th July 2024

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