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Loughborough Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.81 (94 reviews)

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4.81

Based on 94 reviews, last reviewed 17th Jun 2025

39% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

2 star

Latest highest rating:

5

My grateful thanks for Louise's courtesy call... My grateful thanks for Louise's courtesy call earlier in which she reviewed the mortgage offers and invited feedback. She was knowledgeable, friendly ... Read more Reviewed on: 17th June 2025

Latest lowest rating:

1

Very slow at processing documents and no communicati... Very slow at processing documents and no communication or customer service Reviewed on: 6th December 2024

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About this product

Loughborough Building Society Mortgages reviews (94)

Review of the Loughborough Building Society, Mortgages:

Quick and Efficient!

I went through a broker who collated all documents required before submitting but I was surprised by how quickly Loughborough turned my application around. Very quick and efficient. I have this week completed and there have been no problems whatsoever! Reviewed on: 1st May 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Bev, so glad that we could help! Response date: 2nd May 2025

Paperwork contradiction

The overall experience of the Loughborough was good but the wording in their offer and paperwork was contradictory and confusing. I had to contact the Building Society for clarification. Reviewed on: 12th May 2025

Reply from Loughborough Building Society Thank you for your feedback and for taking the time to raise your concerns regarding the documentation with our team. We are currently reviewing the relevant wording with our internal teams to ensure improved clarity and consistency. Please feel free to get in touch if you have any further questions or concerns. Response date: 14th May 2025

Re-mortgage for oldies

We dealt with a mortgage broker. They said your response was a bit slow. Reviewed on: 9th May 2025

Really helpful and quick response

Really helpful and quick response Reviewed on: 9th May 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Lynda so glad that we could help! Response date: 12th May 2025

The quickest process I’ve ever gone through with a l...

The quickest process I’ve ever gone through with a lender Reviewed on: 8th May 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Martin, so glad that we could help! Response date: 9th May 2025

Easy process, completed quickly.

Easy process, completed quickly. No dramas, just good service. Reviewed on: 8th May 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Alan, so glad that we could help! Response date: 9th May 2025

Fantastic experience very fair and quick service

Fantastic experience very fair and quick service Reviewed on: 1st May 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Donna, so glad that we could help! Response date: 2nd May 2025

Good Service

Very Quick, surprisingly, kept informed throughout the process, Rate a bit high, but relevant to my circumstances Reviewed on: 29th April 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Helen, so glad that we could help! Response date: 30th April 2025

It was very straight forward no hassle

It was very straight forward no hassle Reviewed on: 25th April 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Sonnie, so glad that we could help! Response date: 28th April 2025

Very easy to communicate with.

Very easy to communicate with. Gave a variety of options Reviewed on: 24th April 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Katie, so glad that we could help! Response date: 25th April 2025

Re-mortgage simple no issues very efficient.

Re-mortgage simple no issues very efficient. Reviewed on: 23rd April 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Billy, so glad that we could help! Response date: 24th April 2025

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