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Loughborough Building Society: Savings reviews

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4.92

Based on 441 reviews, last reviewed 30th Dec 2025

51% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

6%

1%

2 star

0%

1 star

0%

Latest highest rating:

5

The staff are all so welcoming friendly and helpful. The staff are all so welcoming friendly and helpful. Especially the banter with Jackie Reviewed on: 30th December 2025

Verified source

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

Visit provider site Read all reviews See your review

About this product

Loughborough Building Society have a range of instant access and limited access savings accounts to choose from.

Some accounts be opened with as little as £1 and the interest rates are variable. Accounts can be opened in the branch or via post.

Loughborough Building Society savings account reviews help you find out what it’s like to be a customer. If you’ve used Loughborough Building Society before, you can also leave a review and share your experience.

Loughborough Building Society Savings reviews (441)

Review of the Loughborough Building Society, Savings:

I'm a big fan.

5

I'm a big fan and have been a member for several years. The personal touch makes all the difference and smaller building societies hit the mark. It's a pleasure to deal with a person rather than a machine. I have a regular savings account with a good interest rate. Nip in and give them a try. Reviewed on: 2nd October 2024

Reply from Loughborough Building Society Thanks for sharing your experience with us David, it's much appreciated. Response date: 3rd October 2024

Jackie was helpful, efficient staff

5

Jackie was helpful, efficient staff Reviewed on: 29th August 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 1st September 2025

Karen gave excellent service.

5

Karen gave excellent service. Very happy that they still have passbooks. Reviewed on: 26th August 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 1st September 2025

The fact that they have passbooks and a branch .

5

The fact that they have passbooks and a branch . Can't fault the staff very efficient and friendly Reviewed on: 26th August 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 1st September 2025

Yasmin went out of her way to be helpful.

5

Yasmin went out of her way to be helpful. She was very polite, explained everything well and was very efficient,. Excellent service overall. Reviewed on: 26th August 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 1st September 2025

Yasmin was very friendly and an engaging staff member

5

Yasmin was very friendly and an engaging staff member she was very knowledgeable Reviewed on: 26th August 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 1st September 2025

In branch service review

5

Work well, good products and keeping informed. Reviewed on: 22nd August 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 1st September 2025

In branch service review

4

Nice to talk to someone face to face. Reviewed on: 22nd August 2025

Polite and Helpful

5

We have banked with the Loughborough for years now and never have we had any complaints, Jackie and the ladies are very polite and helpful. Our daughter is opening an account, she was very pleased with how she was served. Keep up the excellent work. Reviewed on: 21st August 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us, so glad that we could help! Response date: 22nd August 2025

The Loughborough have good rates, Karen was friendl...

5

The Loughborough have good rates, Karen was friendly and gave a good service. Reviewed on: 19th August 2025

Millie Watson offered efficient, quality customer s...

5

Millie Watson offered efficient, quality customer service. Reviewed on: 19th August 2025

Reply from Loughborough Building Society Thanks for sharing your experience with us Michael, so glad that we could help! Response date: 20th August 2025

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