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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.55 (315 reviews)

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4.60

Based on 315 reviews, last reviewed 15th Apr 2025

35% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

72%

20%

Latest highest rating:

5

common sense approach, service oriented!! Good to be able to discuss with service department plus underwriters. Only issue was that could not open offer letter with password, had to wait for p... Read more Reviewed on: 15th April 2025

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024

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About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

Mansfield Building Society Mortgages reviews (315)

Review of the Mansfield Building Society, Mortgages:

Interest Only Loan

2 year fixed rate Interest Only Loan Reviewed on: 30th April 2020

Good company to work with.

Always pleasant and responsive staff. Competitive rates and hassle free. I have been a mortgage holder since 2019 with them Reviewed on: 23rd March 2025

Changed to require a revaluation when it was a remor...

Changed to require a revaluation when it was a remortgage, very delayed, stuck on an interim rate for longer than required, eventually after I contacted directly we seemed to speed it up Reviewed on: 6th March 2025

Great service

Great service, no issues. Good communication Reviewed on: 5th March 2025

Overall good customer service, unfortunately, the ra...

Overall good customer service, unfortunately, the rate offered at renewal was way to high compared to the one i moved too Reviewed on: 4th March 2025

I’ve been with Mansfield for about 9 years.

I’ve been with Mansfield for about 9 years. I’ve found them very helpful. Good staff and customer service. not the best interest rates. Reviewed on: 28th February 2025

Never had any problems

Never had any problems I continue to renew as they seem to offer me the best deal in my current circumstances Reviewed on: 25th February 2025

Sad to be moving to another provider

Sadly i am leaving Mansfield for B2L provider, but i have been with them for the last 7 years and they are always, super friendly and helpful. I've not once found a mistake in there paperwork or information and they very timely in their responses. Reviewed on: 25th February 2025

I've been a mortgage customer with Mansfield BS for...

I've been a mortgage customer with Mansfield BS for 18 years and have found them to be reliable, efficient and always giving excellent customer service. Their financial information is always balanced, accurate and helpful. Reviewed on: 24th February 2025

The Building Society was very easy to communicate wi...

The Building Society was very easy to communicate with, quick to respond to questions and everyone was friendly. Reviewed on: 23rd February 2025

Very friendly and pleasant to work with.

Any interaction with Mansfield BS has been good, they’ve been friendly, helpful and quick to respond. We’ve had no issues in the 5 years we’ve been with them. Renewing our mortgage onto a new deal has been no issue at all, a very seamless process with everything explained. Reviewed on: 21st February 2025

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