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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.56 (328 reviews)

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4.63

Based on 328 reviews, last reviewed 27th May 2025

5% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

73%

19%

Latest highest rating:

5

Excellent service and rates, they truly care! We struggled to find a mortgage as we had a unique situation but Mansfield helped us and gave us a good rate. The communication has always been excell... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

No App, cant get through! No App, very challening to keep track of your finances. Alao difficult to get through to speak to a person for basic account info.I chose Mansfield ba... Read more Reviewed on: 28th December 2024

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About this product

Finding the right mortgage product can be a daunting process. We want to make this simpler for you. Our Mansfield Building Society mortgage reviews can give you valuable insight into life as a customer.

Mansfield Building Society is an independent mutual, offering a range of mortgage products. Before taking out a mortgage, always be confident with the terms, conditions and interest rates of the product. If you’re unsure, contact the lender or an independent advisor to discuss the options available to you.

Are you considering Mansfield Building Society as your mortgage lender? Learn more about the lender by reading the reviews on Smart Money People. Find out how satisfied borrowers have been with their mortgage products. Learn more about the Society’s level of customer service. Find out the pros and cons of Mansfield Building Society mortgages from the genuine experiences of others.

Have you got a Mansfield Building Society mortgage? Share your experience with others by writing a review. Together, we can help people like you make better financial decisions. Tell us about the application process: did the Society support you throughout it? Have you been satisfied so far with your mortgage product? Does the Society keep you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write a Mansfield Building Society mortgage review today.

Mansfield Building Society Mortgages reviews (328)

Review of the Mansfield Building Society, Mortgages:

Excellent service

We held our self build mortgage with Mansfield and then stayed with them to switch to residential with extra borrowing. Mansfield have always been excellent to deal with throughout our build and when we switched and requested extra borrowing the process was great. We dealt with Joanna Hodgkinson who was really attentive, friendly and professional. We had spoken to a couple of mortgage brokers before speaking to Joanne but her knowledge and professionalism was clearly miles ahead of anyone else we spoke to. The case was handled well and promptly. The mortgage rate was slightly higher than the high street but worth paying a bit more for the ease of dealing with them. Reviewed on: 23rd December 2023

Fantastic from day one just fixed for another 3 year...

Fantastic from day one just fixed for another 3 year had a couple of phone calls from the same person witch was nice to give me some options before my new deal started fantastic company and very happy with my new rate after only 2 years of been with them Reviewed on: 28th April 2025

efficient but could have been quicker

efficient but could have been quicker Reviewed on: 28th April 2025

Evan who helped me through my 3 year renewal of mort...

Evan who helped me through my 3 year renewal of mortgage was really good! Reviewed on: 23rd April 2025

common sense approach, service oriented!!

Good to be able to discuss with service department plus underwriters. Only issue was that could not open offer letter with password, had to wait for postal copy in end. Reviewed on: 15th April 2025

I liked Mansfield building society but I switched to...

I liked Mansfield building society but I switched to get a better interest rate. I would have liked to have managed my account online instead of having to phone up and hopefully that is a service you will do in the future. I don't like making phone calls but when I did the staff were helpful Reviewed on: 15th April 2025

Feel a bit stuck

Feel a bit trapped with Mansfield and that they take advantage of this. The re mortgage offers we receive aren’t particularly competitive but given the costs involved in moving providers, we end up staying. The process for remortgage is always simple, but I feel the product availability is limited, and different to new customers. Reviewed on: 11th April 2025

Great customer Service...rates could be better

The customer service is first class and very responsive. The rates are high in comparison with other companies. Reviewed on: 3rd April 2025

Always been very helpful throughout the term of my m...

Always been very helpful throughout the term of my mortgage contract with them. With mortgage breaks in Covid, phone calls and in person contact any of the team are always happy to help and sort any problem that you may have. Reviewed on: 31st March 2025

Their communication is prompt, easy to understand an...

Their communication is prompt, easy to understand and very helpful. Reviewed on: 31st March 2025

Interest rates uncompetitive

Interest rates are very uncompetitive as that’s a big reason for redeeming our mortgage soon Reviewed on: 31st March 2025

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