Write a review

Go to business site

Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.58 (428 reviews)

View other Mansfield Building Society products

4.58

Based on 428 reviews, last reviewed 2nd Mar 2026

53% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

19%

Latest highest rating:

5

Very efficient in dealing with enquiries. Very efficient in dealing with enquiries. Reviewed on: 2nd March 2026

Latest lowest rating:

1

bad customer experiance was told you couldn't deal with me because I went through a broker. systems are so outdated I had to send a "wet signature" for a direct debit - this ... Read more Reviewed on: 26th February 2026

Visit provider site Read all reviews See your review

About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

Mansfield Building Society Mortgages reviews (428)

Review of the Mansfield Building Society, Mortgages:

Communication could be a bit better.

There was some confusion over payment days which has lead to a bad mark on my credit history. So communication wasn't the absolute best. Also, my new mortgage rate comes into effect now-ish and I've had no communication regarding that. Reviewed on: 10th February 2025

Reply from Mansfield Building Society Thank you for your feedback. Please contact us on 01623 676340 or email [email protected] and we would be happy to investigate the issues stated. Response date: 11th February 2025

Mortgage Experience

Had the mortgage for about 8 years and when times were hard the support received was first class. I felt that they always listened and sort an outcome which suited both parties. Highly recommended (which I have already!) Reviewed on: 24th April 2024

The team work so hard

The team work so hard to help and make the process as streamline as possible, I feel like I am in safe hands. Although the process has been a long one and at times very detailed, the team have been really supportive and answered any questions I had when i called the first time they knew who i was i have never known such a personal touch. Thank you so much for helping me Reviewed on: 22nd April 2024

Renewal was quick and easy, was even contacted when...

Renewal was quick and easy, was even contacted when new products were available to see if we wanted to change Reviewed on: 25th March 2024

Always a pleasure to speak to and always helpful, al...

Always a pleasure to speak to and always helpful, always do what they say and will call you back if needed always had good experiences Reviewed on: 22nd March 2024

Prompt and efficient service

We used a broker however any correspondence has been prompt and overall we are happy with the attention to detail and overall service provided. Reviewed on: 1st February 2024

Excelent support and service, always accessible and...

Excelent support and service, always accessible and responsive and very verey helpful Reviewed on: 29th January 2024

Excellent service

We held our self build mortgage with Mansfield and then stayed with them to switch to residential with extra borrowing. Mansfield have always been excellent to deal with throughout our build and when we switched and requested extra borrowing the process was great. We dealt with Joanna Hodgkinson who was really attentive, friendly and professional. We had spoken to a couple of mortgage brokers before speaking to Joanne but her knowledge and professionalism was clearly miles ahead of anyone else we spoke to. The case was handled well and promptly. The mortgage rate was slightly higher than the high street but worth paying a bit more for the ease of dealing with them. Reviewed on: 23rd December 2023

Excellent service

Great experience with Mansfield bUilding Society. Staff are helpful and knowledgable. Reviewed on: 12th December 2023

Excellent experience

very professional, helpful, considerate, understanding and supportive Reviewed on: 30th November 2023

Self-Build Mortgage

Organising my mortgage with Mansfield has been simple and efficient. I am self-employed and was looking for a self-build mortgage. The Mansfield underwriting team reviewed all info quickly and in timescales noted. I would recommend Mansfield to others who are either self-employed, or looking for a self-build mortgage, or both. Reviewed on: 29th October 2023

Do you have a different Mansfield Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgage
from Metro Bank 3.06 from 38 reviews
Fixed Rate Mortgage
from Ulster Bank 4.00 from 6 reviews
Mortgages
from Darlington Building Society 4.83 from 941 reviews

Want to see more from Mansfield Building Society?

Insurance
from Mansfield Building Society 5.00 from 1 reviews
Savings
from Mansfield Building Society 4.65 from 1403 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Mansfield Building Society: Mortgages reviews

53% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Mansfield Building Society Mortgages reviews (428)

Communication could be a bit better.

Mortgage Experience

The team work so hard

Renewal was quick and easy, was even contacted when...

Always a pleasure to speak to and always helpful, al...

Prompt and efficient service

Excelent support and service, always accessible and...

Excellent service

Excellent service

Excellent experience

Self-Build Mortgage

Do you have a different Mansfield Building Society product?

Want to see more from Mansfield Building Society?

Insurance

Savings

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024