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Mansfield Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.58 (428 reviews)

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4.58

Based on 428 reviews, last reviewed 2nd Mar 2026

53% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

72%

19%

Latest highest rating:

5

Very efficient in dealing with enquiries. Very efficient in dealing with enquiries. Reviewed on: 2nd March 2026

Latest lowest rating:

1

bad customer experiance was told you couldn't deal with me because I went through a broker. systems are so outdated I had to send a "wet signature" for a direct debit - this ... Read more Reviewed on: 26th February 2026

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About this product

Mansfield Building Society work with Mortgage 1st who provide advice on mortgages from across the mortgage market.

New customers can’t apply directly for a mortgage with Mansfield Building Society. If you’re an existing borrower, you can still contact Mansfield Building Society directly to discuss your mortgage.

Mansfield Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Mansfield Building Society before, you can also leave a review and share your experience.

Mansfield Building Society Mortgages reviews (428)

Review of the Mansfield Building Society, Mortgages:

Easy and straightforward experience

Easy and straightforward experience Reviewed on: 29th April 2025

Great, friendly service

When applying for our mortgage we received great advice and options. Everyone we dealt with was professional and friendly. Reviewed on: 12th November 2019

Great service for the older borrower

At 71 years old , I thought that I may not be able to take out a new mortgage! However a Broker in Cheltenham came up with a great offer from the Mansfield and I have never looked back. Would certainly recommend the Mansfield to any age group. Reviewed on: 12th November 2019

Always found service prompt and helpful

I have a buy to let mortgage. I found renewing for another term easy and the service is personal not faceless. I am very happy with the product. Reviewed on: 12th November 2019

Hope when all others failed..

Am pensioner and only Mansfield saved me from the horrors of equitable release and/or moving away from the area I have lived in for 30plus years...the best imho Reviewed on: 12th November 2019

Friendly helpful company

Always a pleasure to deal with, very friendly and helpful during and after mortgage setup. Highly recommend. Reviewed on: 12th November 2019

A great Mortgage lender

Friendly service Great products Reviewed on: 4th November 2019

Mansfield behaviour amounts to theft.

Do not touch Mansfield Building Society unless you want to lose money. They charged £200 for a decision to be made on if they would lend. They called on the Wednesday afternoon stating they were taking the £200 and on the Thursday we received a refusal letter therefore they knew the outcome before taking the money and now will not pay it back. Reviewed on: 12th May 2017

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